Uzoma Mbara
Johnson City,Tennessee
Summary
Dynamic and goal-oriented professional with a proven track record at Advanced Call Center Technologies LLC, excelling in customer service and conflict resolution. A hardworking team player, I effectively manage tasks while maintaining high standards. Skilled in documentation and communication, I consistently strive for excellence in every endeavor.
Overview
17
17
years of professional experience
Work History
Supervisor
Advanced Call Center Technologies LLC
05.2022 - Current
Responsible for customer service duties.
Taking escalation calls for client and their bank accounts for the Bank of America.
Responsible for handling paperwork behind the scenes.
Car Detailer
Enterprise Rent-A-Car
09.2014 - 05.2022
Responsible for the detailed cleaning of cars.
Responsible for transportation of customers to and from their homes.
Responsible for transporting the the cars for mainitenance.
Child and Youth Worker
K.C Family Care
06.2008 - 01.2012
Cooked and Prepared Meals for adolescent fostter children.
Transported the children to doctor appointments, court appointments.
Responsible for administering medication at the appointed times.
Responsible fro cleaning of the facility as well.
Education
Bachelor of Science - Interdisciplinary Studies
East Tennessee State University
Johnson City, TN06-2018
Skills
Goal oriented: Always setting a goal and trying the best to achieve the goal
Hardworking: Always willing to go above an beyond to get the job done
Team-Player Always work well with other and listen to other perspectives
Coachable Always open to other perspectives to produce efficient results
Timeline
Supervisor
Advanced Call Center Technologies LLC
05.2022 - Current
Car Detailer
Enterprise Rent-A-Car
09.2014 - 05.2022
Child and Youth Worker
K.C Family Care
06.2008 - 01.2012
Bachelor of Science - Interdisciplinary Studies
East Tennessee State University
Similar Profiles
Judas RodriguezJudas Rodriguez
Call Center Sales Representative at Advanced Call Center Technologies LLCCall Center Sales Representative at Advanced Call Center Technologies LLC
Michail HackettMichail Hackett
Senior HR Recruiter/ Senior Recruiter at Advanced Call Center Technologies LLCSenior HR Recruiter/ Senior Recruiter at Advanced Call Center Technologies LLC
Michael KinsellaMichael Kinsella
Financial Services Representative at Advanced Call Center Technologies LLCFinancial Services Representative at Advanced Call Center Technologies LLC
James JonesJames Jones
Tutor at East Tennessee State UniversityTutor at East Tennessee State University
Bryan BrownBryan Brown
Residential Manager at Mountain Youth AcademyResidential Manager at Mountain Youth Academy