Christopher A. Trussell
Richmond,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Multifamily Researcher
CoStar
Richmond, VA
07.2021 - Current
- Cold call property management companies in order to obtain reliable, accurate market data
- Support clients through emails and phone interactions to ensure excellent client satisfaction and experience with each interaction
- Identify sales opportunities and refer them to sales team
- Complete sales requests to ensure accurate data and timely contracts
- Serve as team captain for various projects to ensure goals are met and projects are delivered on time and within budget
- Present and participate in monthly market meetings to promote interdepartmental collaboration and stay abreast of new trends
- Assist in the training of new hires through 1:1 coaching and presentations
- Participate in special projects to assist with the launch of new products such as Homes.com and CitySnap
- Support the organization in maintaining work environment focused on data integrity and quality while fostering learning, open communication, collaboration and teamwork.
Tenant Researcher
CoStar
Richmond, VA
07.2019 - 07.2021
- Contacted businesses within specified markets to obtain company details and lease information
- Effectively explained the mission of CoStar to businesses and overcame objections
- Utilized internet research techniques to gain knowledge of businesses to be better prepared for calls
- Identified disparities within the CoStar database and resolve through communication with management and other necessary departments
- Person-In-Charge (PIC
Key Holder
Food Lion
Chesapeake, VA
08.2017 - 05.2019
- Responsible for opening/closing store during overnight hours
- Processed credit card and cash transactions, ensuring that proper change and receipts were tendered
- Balanced cash drawers at the end of each shift, ensuring that no discrepancies are evident
- Resolved missing entries or related discrepancies on an urgent basis, before the end of the shift
- Assisted sales associates in receiving items and placing them on shelves in a predefined manner
Lead Intern
On-Site
Campbell, CA
06.2017 - 08.2017
- Managed intern work schedules and project delegation
- Trained interns on project procedures and quality assurance
- Created streamlined workflows for interns and department leaders
- Developed on- and off-site team-building activities
- Provided feedback to senior leadership team for intern program development
Grocery Associate/Cashier
Food Lion
Chesapeake, VA
01.2016 - 01.2017
- Taught new associates proper techniques and guidelines
- Assisted customers with general questions and directions
- Managed grooming and inventory of multiple sections during store hours
- Participated in store-closing duties such as cleaning and inventory restocking
Quality Assurance Specialist
Food Lion
Chesapeake, VA
02.2014 - 12.2015
- Responsible for ensuring highest standards of cleanliness throughout store
- Assisted customers with finding items and loading purchases
- Managed janitorial supplies and orders, ensuring stock was always available
Education
Bachelor of Science - Psychology
Radford University
Radford, VA05.2019
Skills
- Outbound Cold Calling
- Documentation & Reporting
- Attention to Detail
- Cross-Functional Teamwork
- Data Collection
- Project Planning & Implementation
- Strong Work Ethic
- Digital Research Tools
- MS Office
- Product & Service Knowledge
- Prospecting & Lead Generation Skills
- Market Research & Analysis
- Reliable & Trustworthy
- Email & Telephone Etiquette
- Customer Database Maintenance
- Active Listening
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The mind is everything. What you think, you become.
Gautama Buddha
Timeline
Multifamily Researcher
CoStar
07.2021 - Current
Tenant Researcher
CoStar
07.2019 - 07.2021
Key Holder
Food Lion
08.2017 - 05.2019
Lead Intern
On-Site
06.2017 - 08.2017
Grocery Associate/Cashier
Food Lion
01.2016 - 01.2017
Quality Assurance Specialist
Food Lion
02.2014 - 12.2015
Bachelor of Science - Psychology
Radford University