Christopher A. Zaragoza
Orange,CA
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
17
17
years of professional experience
Work History
Supervisor
Costco
09.2022 - Current
- Schedules, develops, counsels, trains, and directs department personnel. Makes recommendations for hiring, promotion and termination to Warehouse Manager. Reviews and approves area timecards. Drafts and participates in the presentation of employee performance reviews.
- Observes employee performance and paperwork to ensure proper department production procedures and standards are followed.
- Implements and upholds safety and security procedures. Follows release procedures on tire installations to authorize auto release.
Legal Assistant
Snyder Law
09.2021 - 03.2022
- Organized documents to manage paper and electronic filing systems of clients.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Pharmacy Assistant
Costco
09.2021 - 03.2022
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
Supervisor
Costco
03.2017 - 09.2021
- Provides and ensures prompt and courteous member service.
- Assists Installers and other Supervisors in the department as necessary.
- Participates in sales, approves product refunds, and register overrides.
Supervisor
Costco
11.2015 - 03.2017
- Develops and implements sales and merchandising plan for department.
- Coordinates proper maintenance and repairs for machinery, and equipment.
Supervisor
Costco
03.2008 - 11.2015
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Cart Attendant
Costco
12.2006 - 03.2008
Education
Paralegal Degree - Paralegal
Santa Ana College
Santa Ana, CA06.2021
Bachelor of Science - Police Science
California State University - Los Angeles
Los Angeles, CA06.2013
Skills
- Exceptional Member Service
- Team Leadership
- Policies and Procedures
- Sales Expertise
- Mentoring
- Operations Oversight
Timeline
Supervisor
Costco
09.2022 - Current
Legal Assistant
Snyder Law
09.2021 - 03.2022
Pharmacy Assistant
Costco
09.2021 - 03.2022
Supervisor
Costco
03.2017 - 09.2021
Supervisor
Costco
11.2015 - 03.2017
Supervisor
Costco
03.2008 - 11.2015
Cart Attendant
Costco
12.2006 - 03.2008
Paralegal Degree - Paralegal
Santa Ana College
Bachelor of Science - Police Science
California State University - Los Angeles
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