Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Christopher C. Dale

Summary

Proactive Terminal Manager with 13 + years of experience. Adept at planning long-term goals and day-to-day streamlining for organization. Successful at personal and worker safety with an exceptional eye for detail and commitment to efficiency. Experienced in working long shifts, day or night, and weekends in all weather conditions both in a rail yard, and warehouse setting.

Overview

20
20
years of professional experience

Work History

Manager of Terminal Operations

Union Pacific Railroad
02.2009 - 01.2024
  • Successful and timely completion of UPRR's 18 months OMT ( Operations Management Training ) program. Including continued leadership development classes and training throughout my UPRR career.
  • Enhanced terminal efficiency by streamlining operations and implementing performance-driven processes. Daily responsibilities required a 12 hour shift 6 days on, 3 days off so I am very willing to work long hours day or night, week or weekends as I've routinely done so for 17 years now.
  • Optimized resource and asset allocation for improved throughput and reduced freight dwell time. Working with M.O.W, dispatching and Mechanical departments both on a local and regional level.
  • Developed and maintained a safety program including meeting OSHA, FRA, and TXDot regulations to ensure a safe work environment for employees and customers.
  • Managed budgets, schedules, and personnel assignments to maintain cost-effective terminal operations. Including leading financial analysis meetings with all relevant work groups.
  • Met or exceeded production, budgetary, and safety goals through KPI analysis and implementing strategic improvements utilizing a cross-functional team of departments.
  • Conducted multiple lean process initiatives in order to improve efficiency including UP Way, 5S processes, Kaizen, Six Sigma, Gemba walks, etc.

Freight Conductor

Union Pacific Railroad
10.2006 - 02.2009
  • Improved on-time delivery rates by efficiently coordinating train schedules and cargo supervision.
  • Managed crew assignments for optimal performance and increased overall productivity.
  • Reduced operational costs with thorough inspections of freight cars, identifying maintenance issues early.
  • Enhanced safety performance by ensuring 100% rules compliance with UPRR policy, FRA regulations and OSHA standards.

Sales Representative

Benson Enterprises
07.2004 - 10.2006
  • Maintained a top 10 percent ranking in sales for 2 years straight, with multiple sales person of the month awards and bonuses.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.

Education

Bachelor of Arts - Geography

The University of Texas At San Antonio
San Antonio, TX
05.2004

Skills

  • Terminal Management
  • Transportation Maintenance and Management
  • Shipping and Receiving
  • Warehouse Operations
  • Environmental Awareness
  • Documentation Management
  • Safety Program Management
  • Continuous Improvement

Additional Information

Born and educated in the UK up until I was 18 years old, I then emigrated to the USA to attend University. I am now a proud US citizen and Texan !

Timeline

Manager of Terminal Operations

Union Pacific Railroad
02.2009 - 01.2024

Freight Conductor

Union Pacific Railroad
10.2006 - 02.2009

Sales Representative

Benson Enterprises
07.2004 - 10.2006

Bachelor of Arts - Geography

The University of Texas At San Antonio

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Christopher C. Dale