Christopher D. Ross, Sr.
Monroe
Summary
Compassionate and detail-oriented Funeral Director with expertise in customer relationship management and logistics coordination. Committed to providing exceptional support and maintaining accurate records to enhance the family experience.
Overview
35
35
years of professional experience
Work History
Licensed Funeral Director/ Mortician/Transport
Self-employed/ FM Harbison Memorial Svcs
Little Rock
02.2012 - Current
- Guided families through funeral planning and arrangements.
- Conducted viewings and memorial services with compassion and professionalism.
- Coordinated transportation of deceased individuals to the funeral home.
- Managed compliance with local, state, and federal regulations for funerals.
- Collaborated with vendors for casket selection and floral arrangements.
- Trained and mentored junior staff on industry best practices.
- Maintained accurate records of services rendered and client information.
- Provided emotional support to grieving families during difficult times.
Production Technician
Kimberly Clark Corp
Maumelle
06.2003 - 10.2012
- Operated machinery to produce high-quality consumer products efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Monitored production lines for safety and quality compliance.
- Conducted routine maintenance on equipment to ensure optimal performance.
- Collaborated with team members to streamline production processes.
Shipping and Receiving Clerk
Target Distribution
Maumelle
06.1997 - 10.2011
- Managed incoming shipments and verified accuracy of received goods.
- Maintained accurate inventory records using warehouse management systems.
- Operated forklifts and pallet jacks for efficient material handling.
- Collaborated with team members to streamline shipping processes and workflows.
- Assisted in training new staff on shipping and receiving procedures.
Processor Operator
Tennessee Pride
Little Rock
05.1994 - 09.1997
- Operated machinery to process meat products efficiently.
- Monitored production lines for quality control and safety compliance.
- Trained new team members on equipment operation and safety protocols.
- Collaborated with team to optimize workflow and reduce downtime.
- Conducted routine maintenance on processing equipment to ensure functionality.
- Maintained cleanliness and organization of work area to ensure safety.
- Followed standard operating procedures for all processing tasks consistently.
- Assisted in inventory management by tracking raw materials usage.
- Monitored and maintained inventory levels throughout the shift.
Processor Operator
Smokey Hollow
Little Rock
05.1991 - 04.1997
- Operated machinery to process meat products efficiently.
- Conducted routine maintenance on processing equipment to ensure functionality.
- Conducted routine tests on processed materials to verify quality control standards were met.
- Followed standard operating procedures for all processing tasks consistently.
- Communicated regularly with team members regarding job progress, scheduling changes.
Education
Associate of Science - Mortuary Science
Dallas Institute of Mortuary Sciences
Dallas, Tx12-1991
Some College (No Degree) - Business Management
University of Pine Bluff
Pine Bluff, ARSkills
- Record keeping and regulatory compliance
- Funeral planning and grief counseling
- Emotional support and client relations
- Staff training and vendor negotiation
- Collaboration with vendors
Timeline
Licensed Funeral Director/ Mortician/Transport
Self-employed/ FM Harbison Memorial Svcs
02.2012 - Current
Production Technician
Kimberly Clark Corp
06.2003 - 10.2012
Shipping and Receiving Clerk
Target Distribution
06.1997 - 10.2011
Processor Operator
Tennessee Pride
05.1994 - 09.1997
Processor Operator
Smokey Hollow
05.1991 - 04.1997
Associate of Science - Mortuary Science
Dallas Institute of Mortuary Sciences
Some College (No Degree) - Business Management
University of Pine Bluff