Christopher HEREDIA GARCIA
Brook,New York,NY
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with vendor receiver experience in how to handle the receiving of items in the back room of the store and ensure the shipments are inspected. Furthermore, great experience with the cash register system that consists of handling the money of the business.
Overview
4
4
years of professional experience
1
1
Language
Work History
Retail Associate / Candy Room
M&M Store
11.2023 - Current
- Increased sales revenue by 15% through targeted promotions and upselling of related items.
- Assisted an average of 40+ customers daily by locating specific items in the store or suggesting alternative options based on their preferences.
- Contributed to visual merchandising efforts, creating eye-catching displays that showcased featured products effectively and drove 10% higher product visibility.
- Assisted in the training of 5+ new associates, ensure they quickly became knowledgeable about products and policies.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
General Merchandise Associate
Target Store
05.2021 - 05.2023
- Worked closely with customers in the tech area to help them select their best choice by offering multiple product options to fit their specific needs
- Load and unload transport vehicles, retrieve and prepare items for shipment, and fulfill orders, contributing to a 15% improvement in order fulfillment speed.
- Answered customer telephone calls promptly to avoid on-hold wait times by 25% and addressing customer concerns effectively.
- Used POS system to process sales, returns, online orders, and gift card activations.
Skills
- Tech consultant
- Sale associate
- Vendor receiver
Inventory Management
Visual Merchandising
Trainer
Timeline
Retail Associate / Candy Room
M&M Store
11.2023 - Current
General Merchandise Associate
Target Store
05.2021 - 05.2023
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