Christopher Cosgrove
Rural Hall,NC
Summary
Dynamic operations leader with a proven track record at Jolo Winery & Vineyards, excelling in process optimization and customer relations. Enhanced service quality and reduced operational costs through strategic implementation and effective team engagement. Recognized for analytical reasoning and a strong focus on accuracy, driving impactful improvements across diverse teams.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Vice President of Operations
JOLO Brands
12.2022 - 12.2024
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Streamlined operations by identifying inefficiencies and implementing process improvements for two wineries producing 20,000 cases per year.
- Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
Assistant Winemaker/Vineyard Management
JOLO Winery & Vineyards
12.2020 - 12.2024
- Streamlined bottling processes by designing and executing efficient production schedules.
- Optimized cellar organization through diligent space planning and precise allocation of resources to meet production needs.
Corporate Sales Trainer
Acquire Marketing Consultant
12.2019 - 06.2020
- Enhanced customer satisfaction ratings by delivering customer-centric sales approaches and techniques to the sales team.
- Led team building initiatives and coordinated philanthropic events for entire department of 40 sales associates.
Restaurant General Manager
JOLO Winery & Vineyards
07.2015 - 12.2019
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions for 35 team members.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
Education
Some College (No Degree) - ACPP FAST TRACK
ATP Flight School
WINSTON SALEM08-2025
Business Administration
Surry Community College
Dobson, NC08-2019
Certification
- Licensed Private Pilot
- FAA 1st Class Medical Issued 10/31/2024
- Valid Passport
Flight Hours(Totaled 4/17/25)
Total Time: 113 Multi-Engine: 4.0
PIC: 45 Cross-Country: 52
Simulated Instrument: 28 Night: 11
Actual: 1
Affiliations
- AOPA Air Safety Institute
- FAA Wings
- Gage Edwards Memorial Scholarship
Timeline
Vice President of Operations
JOLO Brands
12.2022 - 12.2024
Assistant Winemaker/Vineyard Management
JOLO Winery & Vineyards
12.2020 - 12.2024
Corporate Sales Trainer
Acquire Marketing Consultant
12.2019 - 06.2020
Restaurant General Manager
JOLO Winery & Vineyards
07.2015 - 12.2019
Some College (No Degree) - ACPP FAST TRACK
ATP Flight School
Business Administration
Surry Community College
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