Christopher J. A Aragon
Missouri City,TX
Summary
Reliable candidate ready to take on new challenges and endeavors. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results while utilizing skills and training. Considered hard working and ethical.
Overview
7
7
years of professional experience
Work History
Laborer/Operator
ENTACT
06.2023 - 01.2024
- Complied with legal and company requirements to create safe, efficient work environment.
- Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
- Operated industrial equipment and hand tools for company in environmental and construction industry.
- Adhered to equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Operated machining equipment safely with team of operators.
- Operated excavators, bulldozers, skid steer, front end loaders, water trucks, and dump trucks to transport heavy materials, practicing safety measures.
- Moved equipment between job locations using company trucks.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
- Remove debris and leveled ground to prepare job sites for environmental/construction projects.
- Assisted team in setting up and dismantling equipment and tools to use for environmental/construction projects.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Kept machinery in proper working order by repairing and replacing malfunctioning parts with team members.
CSR/Parts Delivery Driver
Helfman Dodge
01.2023 - 06.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Verified accuracy of all deliveries against order forms.
- Kept detailed records of deliveries and money received from customers.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Minimized company liability and risks to loads by obeying traffic laws.
Customer Service Representative/Delivery Driver
Performance Radiator
06.2021 - 01.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Answered constant flow of over 50 customer calls a day with minimal wait times.
- Provided primary customer support to internal and external customers.
- Delivered Auto Parts to customers all across Houston area
- Handled invoices and payments for all delivered parts
- Company Key Holder
CSR/Cashier
Home Depot
07.2020 - 06.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Pulled and stocked merchandise
- Operated stand up forklift
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
CSR, Cashier, Landcaper
Popeye's/Whataburger/Chipotle/TexScape Landscaping
05.2017 - 07.2020
- Landscaping Labor, Trench Digging, Mulch Work, planting
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Tallied cash drawer at beginning and end of each work shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Willowridge High School
Houston, TX06.2021
Skills
- Bilingual (intermediate)
- Customer Service Oriented
- Handling of day to day money transactions
- Multiple phone line operating skills
- Data Entry
- Order Fulfillment
- Inside Sales
- Company Driver
- Stand up Forklift operator (uncertified)
- TWIC Registered
- HAZWOPER Certified
Additional Information
- I am a reliable candidate ready to take on new challenges and endeavors. I am a dependable employee who seeks opportunity to expand as well as utilize my skills and training to help contribute to the company's success. Considered hard working, ethical, detail oriented and outstanding customer service skills.
Languages
Spanish
Limited Working
Timeline
Laborer/Operator
ENTACT
06.2023 - 01.2024
CSR/Parts Delivery Driver
Helfman Dodge
01.2023 - 06.2023
Customer Service Representative/Delivery Driver
Performance Radiator
06.2021 - 01.2023
CSR/Cashier
Home Depot
07.2020 - 06.2021
CSR, Cashier, Landcaper
Popeye's/Whataburger/Chipotle/TexScape Landscaping
05.2017 - 07.2020
High School Diploma -
Willowridge High School
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