Christos Kourkoumelis

Owner/Manager of Operations

Canarsie Lumber

01.1995 - 10.2021

Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Managed day-to-day business operations.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Established foundational processes for business operations.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Managed purchasing, sales, marketing and customer account operations efficiently.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Interacted well with customers to build connections and nurture relationships.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Trained and guided team members to maintain high productivity and performance metrics.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Assisted in recruiting, hiring and training of team members.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed and maintained relationships with external vendors and suppliers.
Increased profit by streamlining operations.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.

Summary

Overview

Work History

Owner/Manager of Operations

Education

High School Diploma -

Skills

Timeline

Owner/Manager of Operations

High School Diploma -

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