Christy Adkinson
Morgantown,WV
Overview
28
28
years of professional experience
Work History
Frontline Cashier
Walmart
Morgantown , WV
12.2024 - Current
- Maintained work area and kept cash drawer organized.
- Operated cash registers to process sales transactions accurately.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Packed and bagged products according to customer preferences.
Store Manager
Little General
Morgantown, WV
08.2017 - 11.2024
- Developed and implemented strategies for providing excellent customer service experience.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Assigned work and monitored performance of project personnel.
- Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs. • Made sure all paperwork and polling was done every morning,counted cigarettes Lottery and all deposits everyday,did all bank runs and filled the ATM,I did Deli Inventory once a month and it was always good, Always tried to come up with new ideas to get the store sales up.
- Identified opportunities for cost savings through waste reduction initiatives.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Ensured compliance with safety regulations and company policies.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed strategies to maximize sales and profitability.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Created weekly work schedules for store personnel.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Head of Cleaning Crew
MK Wilkins Rentals
Morgantown, WV
06.1997 - 06.2016
- I ran a cleaning crew for many years I sent the crew where need be, kept track of all the hours,
Education
High School Diploma -
Morgantown High School
Morgantown, WV05-1998
Skills
- Promotion awareness
- Money handling
- Excellent customer service
- Merchandise stocking
- Point of sale systems
- Accurate money counting
- Reliability and punctuality
- Product restocking
- Hospitality and accommodation
- Cash register operation
- Liquor regulations and compliance
- Loss prevention awareness
- Sales strategy
- Credit card transactions
- Opening and closing tasks
- Merchandising
- Customer service
- POS system operation
- Shelf stocking
- Cash management
- Handling complaints
- ID verification
- Strong work ethic
- Staff supervision
- Returns and exchanges
- Cleanliness and hygiene
- Customer loyalty programs
- Team player attitude
References
References available upon request.
Timeline
Frontline Cashier
Walmart
12.2024 - Current
Store Manager
Little General
08.2017 - 11.2024
Head of Cleaning Crew
MK Wilkins Rentals
06.1997 - 06.2016
High School Diploma -
Morgantown High School