CHRISTY ANGELO
Pottstown,Pa
Summary
Devoted professional with deep love of animals and readiness to take on any care assignments. Experienced customer service manager, merchandiser, care giver to humans and foster to animals. Passionate about animal health and wellness. Team-oriented and ready to handle everything from administrative to facilities maintenance in tasks in support of animal care needs.
Overview
18
18
years of professional experience
Work History
Private Home Caregiver
Private Family
Wadmalaw Island, South Carolina
04.2024 - 12.2024
- Observed patient behavior and reported any changes to the family members.
- Meal preparation according to client preferences.
- Conducted housekeeping tasks such as vacuuming, dusting, laundry and changing linens.
- Administered medications as prescribed by a physician.
- Provided companionship to elderly client by engaging in conversation and playing games.
- Built strong and trusting rapport with client and loved ones.
- Responded quickly in emergency situations while remaining calm under pressure.
- Helped client get in and out of bed and wheelchair.
- Maintained clean and well-organized environment for client happiness and safety.
- Maintained landscaping of the property
- Assisted in the care of companion dog and other animals on the property
Customer Service Representative
Frito-Lay
Reading, PA
02.2022 - 10.2024
- Performed accurate inventory, accounting, and purchasing transactions within various databases
- Developed strong relationships with customers by providing personalized assistance and support
- Tracked orders from start to finish to ensure timely delivery of goods or services
- Uphold quality control policies and procedures to increase customer satisfaction
Territory Representative (Seasonal Position)
Kreative Displays
Runnemeade, Nj
10.2019 - 10.2022
- Performed a budgeted number of weekly inventory and brand audits for Diageo across my territory of three Fine Wine & Good Spirits stores, ensuring product was properly displayed, fully stocked, and accurately priced
- Received consistent positive feedback from store management and associates
- Successfully managed competing schedules with Acosta, and achieved 100% audits completions for both agencies
Private Caregiver
Private Home
Plymouth Meeting, PA
07.2019 - 02.2022
- Assisted elderly client with daily activities such as bathing, dressing, grooming and meal preparation
- Administered prescribed medications according to physician instructions and monitored for adverse reactions
- Provided mental stimulation through games, puzzles and other activities
- Maintained clean and well-organized environment for client happiness and safety
- Aided with mobility and independence for disabled individual and continually monitored safety
Retail Merchandising Coordinator & Team Lead
Acosta
Exton, Pa
01.2019 - 06.2019
- Performed a budgeted number of weekly inventory and brand audits for a diverse range of clients (i.e Proctor & Gamble, AT&T, Hostess, Nestle, Starbucks, etc.) across my territory of five stores
- Always supported the needs of the business by accepting additional unplanned assignments as needed, including those scheduled on nights and weekends
- Named #1 Retail Merchandising Coordinator in the region within 3 months of employment, a direct result of consistently positive survey feedback from store managers regarding my professionalism and customer service
- Promoted to Team Lead within 6 months of employment, with added responsibility of training new hires
Senior Supervisor - 3rd Shift Operations / Inventory Manager
CVS Pharmacy / Caremark
Pottstown, Pa
01.2007 - 01.2019
- Managed all 3rd shift personnel and operations in the Pottstown branch store, including but not limited to: Receiving, inventorying, and distributing product shipments per described protocols and guidelines
- Interviewing, hiring, training, and administering performance reviews for 3rd shift employees
- Scheduling and coordinating daily activities such as product stocking, tending registers, assisting customers, etc
- Assisting customers with any needs, feedback, or issues
Education
Business Management -
Pennsylvania Business Institute
Pottstown, PASkills
- High-Energy Attitude
- Patience and empathy
- Adaptable and flexible
- Basic dog obedience
- Time management proficiency
- Safety protocol adherence
- Cleanliness and sanitation
- Record keeping efficiency
- Positive reinforcement methods
Timeline
Private Home Caregiver
Private Family
04.2024 - 12.2024
Customer Service Representative
Frito-Lay
02.2022 - 10.2024
Territory Representative (Seasonal Position)
Kreative Displays
10.2019 - 10.2022
Private Caregiver
Private Home
07.2019 - 02.2022
Retail Merchandising Coordinator & Team Lead
Acosta
01.2019 - 06.2019
Senior Supervisor - 3rd Shift Operations / Inventory Manager
CVS Pharmacy / Caremark
01.2007 - 01.2019
Business Management -
Pennsylvania Business Institute