Ashley Davis
Havre de Grace,MD
Summary
Experienced in operational management with a focus on overseeing the continuous operation of multiple restaurants, ensuring high standards of service and compliance. Successfully led a team of general managers and district managers, implementing training programs that enhanced team performance and operational efficiency. Developed systems for cost optimization, managing financial performance through effective expense account oversight and profit and loss analysis.
Overview
19
19
years of professional experience
Work History
Division Manager
Waffle House
Havre De Grace , Maryland
11.2006 - Current
- Organized meetings between senior executives and key stakeholders within the division.
- Participated in ongoing professional development activities such as conferences and seminars.
- Built strong relationships with key stakeholders both internally and externally.
- Oversaw the continuous operation of ten 24-hour restaurants, maintaining high standards 365 days a year.
- Led a team of ten general managers and three district managers, driving operational excellence.
- Oversaw the training and development of new managers and hourly workforce, enhancing team performance.
- Implemented systems to optimize food cost, operating expenses, and payroll, ensuring a profitable P&L.
- Managed expense accounts across various operational and maintenance activities to optimize financial performance.
- Supervised maintenance technician to maintain equipment efficiency and managed outsourcing when required.
Education
Bachelor of Science - Marketing
University of North Carolina At Charlotte
Charlotte, NC12-2005
Skills
- Operational management
- Financial analysis
- Employee training
- Cost optimization
- Equipment maintenance
- Performance evaluation
- Regulatory compliance
- Customer service
- Team building
- Conflict resolution
- Time management
- Performance management
- Profit and loss analysis
- Performance improvements
- Operations planning
- Budget administration
- Operations management
- Profit and loss statements
- Staff training and development
- Brand development
- Profit and revenue-generating strategies
- Inventory management
- Customer relationship management
- Verbal and written communication
- Team leadership
- Performance analysis
- Problem-solving
- Employee retention
Timeline
Division Manager
Waffle House
11.2006 - Current
Bachelor of Science - Marketing
University of North Carolina At Charlotte