CHRISTY BROWN
Lexington,SC
Summary
Conscientious Healthcare professional offering over 15 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Motivated Medical Assistant dedicated to delivering quality healthcare to patients. Excel at administrative support, technical troubleshooting and personnel coordination. Diligent in completing continued education credits yearly.
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 15 years of relevant work experience to your team.
Detail-oriented and knowledgeable Medical Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Administrative Assistant
SLED
Columbia , SC
01.1999 - 05.2007
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Heavy data entry of arrest records and fingerprint cards.
Medical Assistant
Lexington Medical Center
West Columbia , SC
06.2007 - 04.2021
- Generalofficedutieswhichalsoincludedupkeepofmedicalrecords
- Performedorscheduledpreventivemaintenanceonequipmenttopromotelongevityofuse, troubleshootingtechnicalissuesandcoordinating repairs
- Collectedhistories, vitalsandcurrentcomplaintsvia patientinterviews
- Obtainedclientmedicalhistory, includingmedicationinformation, symptomsandallergies
- Scheduledappointmentsfornewandcurrentpatients
- Performedclericalduties, suchaswordprocessing, data entry, answeringphonesandfiling
- Assistedphysiciansinfollow-throughofcare
- Obtainedallprescribedlaboratorytesting
- Verifiedmedicalinsuranceandcollectedco-payments
- Enhancedpatientoutcomesbyprovidingknowledgeableeducationonprocedures, medicationsandotherphysicianinstructions
- Followedallappropriateprocedurestominimizepatient'sexposuretoradiation
- Promotedofficeefficiency, coordinatingcharts, completinginsuranceformsandhelpingpatientswithdiverseneeds
- Testedandrecordedbloodglucoselevels
- Orientedandtrainednewstaffonproperproceduresandpolicies
- Gatheredforms, copiedinsurancecardsand[Action] tocollectpatientinformationforbillingandinsurancefiling
- Implementedcareandefficiencyimprovementstosupportandenhanceofficeoperations
- Explainedprocedurestopatientstoreduceanxietiesandincreasepatientcooperation
- Measuredpatientspirometry
- Collectedallpertinentdata andcalculationstoaidphysicianininterpretingresults
- Welcomedpatientsandinquiredaboutwellbeingsincelasttreatment
- PreparedpatientsforX-rays, electrocardiograms, sutureremovalanddressingchanges
- Documentedvitalsignsandhealthhistoryfor[Number] patientsevery[Timeframe]
- Educatedpatientsbyprovidingmedicationanddietinformationandclarifyingphysicians' orders, answeringquestionsthoroughly
- Preparedblood, urine, stoolandsputumlab specimensfordiagnostic evaluation
- ParticipatedinContinuousQualityImprovement(CQI) activities
- Directedpatientstoexaminingroomsandcoordinatedtransportationassistanceasnecessary
- Attendedrequiredtraining, educationandmeetings
- PreviousemploymentwithSLED from, Heavydata entryexperience
- WorkHistory
- AdditionalInformation
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained pre- and post-treatment vital signs and weight.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Tested and recorded blood glucose levels.
- Prepared initial patient charts for admission.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Verified appropriate lab couriers picked up collected lab specimens.
- Obtained all prescribed laboratory testing.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Ordered and prepared reagents and supplies.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Ambulated, turned and positioned patients.
Phlebotomy Technician
Lexington Medical Center
West Columbia , SC
04.2021 - 07.2021
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Obtained blood specimens by performing venipunctures and finger sticks Number times per day.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Logged patient information and recorded results into system.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Contacted physicians, nursing stations or reference laboratories for resolution assistance with unusual test orders.
- Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
- Packaged and shipped specimens to central lab daily.
- Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
- Monitored patients for reactions and verified sample quality.
- Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.
Customer Service Specialist/ Data Entry Specialist
Bristol-Myers Squibb Holdings Pharma/Contact Position
Columbia, SC
11.2021 - 02.2022
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Answer patient calls, emails and questions, including finding insurance estimates. Confidentially manage patient accounts. Schedule patient visits and answer pre-visit questions, including about billing. Ensure compliance with professional standards & regulatory requirements
- Compiled data and reviewed information for accuracy prior to input.
- Completed data entry tasks with accuracy and efficiency.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
COVID-19 Tester
Temp Agency
West Columbia , SC
08.2021 - 09.2021
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
- Reported positive and negative response cases according to established protocols and reporting mandates.
- Administered and interpreted infrared temperature scans, blood samples and surveys.
- Assessed vitals while adhering to PPE requirements and other restrictions.
- Documented findings according to established standards, logging and communicating details to Job title to streamline infection assessment process.
- Interpreted and processed on-site-only test data according to RMI documentation requirements.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
- Set up, maintained and verified sterility of lab equipment and tools.
- Assisted with safe transfusions by conducting tests and completing blood counts.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
ROI Specialist
VRC
Lexington , SC
06.2022 - 02.2023
- Maintained accuracy, completeness and security for medical records and health information.
- Input data into computer programs and filing systems.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Communicated effectively with staff, patients and insurance companies by email and telephone.
- Maintained database for storage and retrieval of medical records.
- Followed exact procedures for handling transfers and other releases of medical records.
- Accurately pulled patient records for upcoming appointments and procedures, typically within Number-hour period.
- Secured medical records against loss or unauthorized access.
- Utilized Software to manage and confirm patient data, such as insurance, demographic and medical history information.
- Handled high-volume data entry of demographics, disease etiology and extent and associated procedures or treatments.
- Navigated within patient records to locate requested documentation, successfully completing over Number requests per day.
- Handled phone calls from attorneys, insurance companies and patients.
- Date stamped requests and highlighted pertinent data to facilitate processing.
- Resolved medical record discrepancies by collecting and analyzing information.
- Maintained historical reference by abstracting and coding clinical data such as diseases, operations procedures and therapies.
- Coordinated patient information flow through caregivers, insurance companies, billing departments and patients.
- Used Software to perform data entry functions.
- Reproduced protected health information by using data extraction and file management techniques.
Ultrasound Technician
Coastal Fertility Specialists
06.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician
- Performed medical records management, including filing, organizing and scanning documents.
- Performed ultrasound scans and provided direct patient care after proper confirmation of study and patient identification.
Medical Assistant
Costal Fertility
06.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician
- Performed medical records management, including filing, organizing and scanning documents.
- Performed ultrasound scans and provided direct patient care after proper confirmation of study and patient identification.
Education
BSN Classes
South University
Columbia, SC04.2020
Associate Of Applied Science - Medical Assisting
ECPI University
Columbia, SC01.2007
Skills
- Routine Laboratory Testing
- BLS Certification
- Multi-Line Telephone System Operation
- Coordinating Drug Refills
- Cleaning and Organizing
- Transcription and Dictation
- Treatment Room Preparation
- Blood and Tissue Collection
- Completing Insurance Forms
- Problem Anticipation and Resolution
- Updating Medical Records
- Patient Relations
- Examination Preparation
- Social Perceptiveness
- Operating EKG Equipment
- Wound Care
- Clinical and Operational Judgement
- Pharmacy Relations
- Diagnostic Testing
- Ultrasound Setup
- Removing Sutures
- Insurance Claims
- Patient Feeding
- HIPAA Compliance
- Professional Bedside Manner
- Patient Skin and Nail Care
- Medical Billing
- Endometrial Biopsy
- Medical Assistance
- Electronic Charting
- EMR Systems
- Patient Toileting
- Medical Supply Monitoring
- Monitoring Patient Progress
- Catheter Change and Preparation
- Grooming and Bathing Assistance
- Height and Weight Measurement
- Simple Dressings
- Medical Coding
- Pulse Oximetry
- Medical Histories and Vital Statistics
- Wound Care and Irrigation
- Advanced Anatomy Knowledge
- Bookkeeping Support
- Medical History Collection
- Proper Sterilization Techniques
- Medical Procedures Understanding
- Rapid Strep Testing
- Charting Expertise
- Documentation Procedures Expertise
- Punch Biopsies
- Explaining Instructions
- Managing Medical Laboratory Equipment
- Administering Vaccines
- Phlebotomy Functions
- Sharps Disposal
Affiliations
American Medical Association
Certification
BlS Certification
Certified Medical Assistant
Timeline
Ultrasound Technician
Coastal Fertility Specialists
06.2023 - Current
Medical Assistant
Costal Fertility
06.2023 - Current
ROI Specialist
VRC
06.2022 - 02.2023
Customer Service Specialist/ Data Entry Specialist
Bristol-Myers Squibb Holdings Pharma/Contact Position
11.2021 - 02.2022
COVID-19 Tester
Temp Agency
08.2021 - 09.2021
Phlebotomy Technician
Lexington Medical Center
04.2021 - 07.2021
Medical Assistant
Lexington Medical Center
06.2007 - 04.2021
Administrative Assistant
SLED
01.1999 - 05.2007
BSN Classes
South University
Associate Of Applied Science - Medical Assisting
ECPI University