Ericka Soto-Rivera
Escondido,CA
Summary
As an experienced Medical Assistant, I would like to apply my outstanding extensive clinical and administrative skills. Seeking the position in a challenging healthcare center where I can grow professionally and use my combinations of theoretical and clinical skills as required. As well as developing longevity with the company with advancement. Reliable Medical Support professional with 11+ years of experience in the HealthCare environment. Expertly assist with office operations and physician support by gathering patient information. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
23
23
years of professional experience
Work History
Medical Assistant III/Clinical Administrative Assistant
UCSD Hepatology MOS
San Diego , CA
12.2020 - Current
- Drove continuous improvement initiatives within environmental health.
- Provides telephone support; manages queries, assumes responsibility for copying, faxing, and developing
and maintaining filing systems . - Insurance verification and obtained medication PA authorization and or
letters of agreement if required. Facilitated communication with
physicians and insurance companies. - Proper documentation on EPIC of surgeries and all communication
with patients. - Compiled reports and pending lab orders , Imaging orders ,medication refills and DME orders.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Obtained all prescribed laboratory testing.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Obtained client medical history, medication information, symptoms and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Medical Assistant II
UCSD Moore's Cancer Center
La Jolla, CA
01.2017 - 11.2020
- Head and Neck Surgery. I obtained my strongest clinical and leadership skills.
l assisted 6 surgeons in a fast-paced subspecialty clinic.
Scheduling clinic appointments and assisting with minor in-office
procedures.
Documentation on EPIC of patient's vitals, intake on all patients,
venipuncture, medication reconciliation, and place orders on EMR.
• Training Process of new medical assistants within our clinic side to assist in the sterile processing room. - Radiation Oncology and SPD: Scheduling, Cancelling or rescheduling appointments in accordance with national scheduling guidelines. Interpreting and verifying provider return to
- Monitoring appointments in areas of responsibility to ensure smooth patient flow. Inputs and extracts data of a highly technical nature. Performing appropriate check-in or check-out procedures. Medication refills/renewals, notify patients of normal lab results.
- Assisting in our HDR procedure rooms when patients had ongoing radiation treatments for new and returning patients.
Medical Assistant II
Scripps Memorial Hospital La Jolla
La Jolla, CA
01.2014 - 01.2016
- Working in the float team with different specially around the whole Scripps System from oncology gynecology , General surgery , breast cancer , cardiology and OBGYN
- Assisting doctors procedures from pinch biopsy to regular biopsy , calling patient with results , vital sign Calling in prescription
- Preparing patients for upcoming Surgery and going over plans for upcoming treatment for patients
- Working side to side with are physicians.
- Processed pre-op orders (labs, EKG, X-ray, etc) and verify that pre-
op clearance is obtained in a timely manner. Coordinated pre-op, and
post op appointments for patients.
Managed surgeons calendar and efficiently utilizing all block time,
facilitate communication between physicians and patients.
• Proper documentation on EPIC of surgeries and all communication
with patients.
Lab Assistant I/Medical Assistant II
Synergy Research Centers
Lemon Grove, CA
01.2013 - 01.2015
- Conduct nutrition assessment when warranted by a patient’s needs or conditions
- Review dietary intake for factors that affect health conditions and nutritional risk
- Evaluate health and disease conditions for nutrition-related consequences
- Interpret blood glucose results and recommend adjustments in food, insulin, or medication
- Taking & recorded patient vital signs & biopsies, including blood pressure and heart rate.
- Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
- Prepared specimens for testing and analysis.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Safely prepared reagents, compounds, and lab test solutions.
Elderly Caregiver/Medical Assistant II
In Home Supportive Services
Chula Vista, CA
01.2008 - Current
- Performed cooking, cleaning rooms, changing bedding, doing laundry and transporting patients to their doctor’s appointments
- Drawing blood, giving diabetes shots,running T.P.N medication, connecting feeding tube, crushing medicine, therapist assist, running IV, fluid injections.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Obtained client medical history, medication information, symptoms and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Ambulated, turned and positioned patients.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
Education
Certification - Medical Assistant And Medical Administrative
Kaplan University
Riverside, CA01.2007
Skills
- Blood and Tissue Collection
- Treatment Room Preparation
- HDR Cylinder
- Routine Laboratory Testing
- Clinical and Operational Judgement
- Wound Care
- Catheters
- Coordinating Drug Refills
- Multi-line Telephone System Operation
- Pharmacy Relations
- Completing Insurance Forms
- Electronic Charting
- Medical Coding
- Venipuncture Expertise
- Microsoft Office
- Appointment Scheduling
- Medication Administration
- Transcription of medical notes
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Medical Assistant III/Clinical Administrative Assistant
UCSD Hepatology MOS
12.2020 - Current
Medical Assistant II
UCSD Moore's Cancer Center
01.2017 - 11.2020
Medical Assistant II
Scripps Memorial Hospital La Jolla
01.2014 - 01.2016
Lab Assistant I/Medical Assistant II
Synergy Research Centers
01.2013 - 01.2015
Elderly Caregiver/Medical Assistant II
In Home Supportive Services
01.2008 - Current
Certification - Medical Assistant And Medical Administrative
Kaplan University
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