Christy Huggins
Greenville,NC
Summary
Dedicated and compassionate professional with over a decade of experience in business management, specializing in delivering high-quality care and services to diverse communities. Proven ability to lead and supervise teams and staff while ensuring strict adherence to policies and protocols. Adept at building strong partnerships with healthcare providers, managing volunteer recruitment, and fostering community relations. Skilled in crisis management, staff training, and maintaining operational excellence. Passionate about advancing the mission of the American Cancer Society by creating a supportive, safe, and welcoming environment for patients and caregivers. Strong communicator with a collaborative approach to problem-solving and program delivery.
Overview
22
22
years of professional experience
Work History
Business Co-Owner/Respiratory Therapist
Respiratory Care Partners
01.2016 - 09.2024
- Managed day-to-day business operations.
- Fostered a positive work environment by promoting collaboration, embracing diversity, and encouraging professional development opportunities for employees.
- Boosted company revenue by identifying and pursuing new business opportunities, forging strategic partnerships, and expanding product offerings.
- Secured valuable contracts by delivering persuasive presentations to prospective clients that illustrated the unique benefits of partnering with our business.
- Interacted well with customers to build connections and nurture relationships.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Business Owner
Nordic Cryo Spa
01.2019 - 12.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed daily schedules for 15 employees.
- Managed social media accounts and advertising.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Established strong customer relationships through excellent communication and attentive service.
- Resolved conflicts within the team promptly, utilizing effective communication skills and promoting a healthy working relationship among peers.
Respiratory Therapist/Business Owner
Down East Respiratory Services
03.2011 - 05.2017
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Educated patients and families on disease management, breathing techniques, and medication administration, promoting self-care and adherence to treatment plans.
- Managed approximately 200 patients' charts. Ensuring all physician orders were current. Oversaw all patients' care plans, submitted all patients for insurance prior authorization.
- Performed medical billing and worked denials to ensure all services provided were billed correctly.
Business Owner
Tri-Therapy East
03.2011 - 09.2016
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Consulted with customers to assess needs and propose optimal solutions.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Attended approximately 6 monthly meetings with school systems and Head Start programs with which the company was contracted to provide services.
Respiratory Therapist
Down East Respiratory Services
02.2003 - 03.2011
- Treated approximately 8-10 patients per day in the home care setting.
- Administered oxygen therapy, aerosol therapy and other respiratory modalities to improve patients' breathing and lung function in the home care setting.,
- Maintained accurate patient records to track patients' medical history and treatment plans.
- Improved patient care by developing individualized treatment plans based on thorough assessments and evaluations.
- Improved patient outcomes by educating families on home care techniques and importance of medication adherence.
Education
Associate of Applied Science - Respiratory Therapy
Edgecombe Community College
Tarboro, NC08.1998
High School Diploma -
Hobgood Academy
Hobgood, NC05.1994
Skills
- Problem-Solving
- Customer Service
- Communication
- Adaptability
- Conflict Resolution
- Relationship Building
- Multitasking Abilities
- Patient Advocacy
- Staff Management
- Staff Development
- Teamwork and Collaboration
- Attention to Detail
- Customer Relationship Management (CRM)
- Driven and Determined
- Social Media Marketing
Additional Information
- Basic Life Support Provider
- Respiratory Care Practitioner License Number 2720
- HOA Treasurer- Porter Mills Neighborhood (2015-current)
Timeline
Business Owner
Nordic Cryo Spa
01.2019 - 12.2022
Business Co-Owner/Respiratory Therapist
Respiratory Care Partners
01.2016 - 09.2024
Respiratory Therapist/Business Owner
Down East Respiratory Services
03.2011 - 05.2017
Business Owner
Tri-Therapy East
03.2011 - 09.2016
Respiratory Therapist
Down East Respiratory Services
02.2003 - 03.2011
Associate of Applied Science - Respiratory Therapy
Edgecombe Community College
High School Diploma -
Hobgood Academy
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