Christy Cunningham
Houston,TX
Summary
Dependable professional with experience providing administrative, organizational and customer service support in virtual environments. Five year background as Virtual Receptionist and Assistant, while retaining nursing licensure.
Overview
22
22
years of professional experience
Work History
Virtual Assistant
Gabbyville
09.2018 - Current
- Managed calendars of multiple clients by coordinating meetings, conferences and travel plans.
- Updated and managed social media accounts to increase brand awareness and boost leads and sales.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Completed administrative tasks by performing business correspondence, transcription and data entry.
Licensed Vocational Nurse
Multiple
10.2001 - 09.2018
- Provided direct nursing care to a wide range of patients.
- Responded to patient requests with appropriate clinical and personal assistance.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
Education
Certificate - Vocational Nursing
San Jacinto College District
Pasadena, TXSkills
- Customer Satisfaction
- Administrative Duties
- Schedule Preparation
- Work Prioritization
- Database Maintenance
- Email Management
- Data Integrity
- Status Updates
- Social Media Platforms
- Recording Messages
- Travel Planning
- Microsoft Office
- Dictation and Transcription
- Special Requests
- Social Media Updating
- Research and Analytical Skills
Timeline
Virtual Assistant
Gabbyville
09.2018 - Current
Licensed Vocational Nurse
Multiple
10.2001 - 09.2018
Certificate - Vocational Nursing
San Jacinto College District
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