Summary
Overview
Work History
Education
Skills
Timeline
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Tyla Booker

Jacksonville,FL

Summary

Dynamic and results-oriented professional with experience at MarayAI and Lakeisheia Thomas's Bakery, excelling in team collaboration and customer satisfaction. Demonstrated expertise in CRM management and food safety, enhancing business operations and client service. Proven track record in improving process efficiency and achieving high standards in administrative and culinary tasks.

Overview

1
1
year of professional experience

Work History

Virtual Assistant

MarayAI
04.2024 - 09.2024
  • Researched topics and events to support supervisor's work agenda and projects.
  • Completed business correspondence, transcription, and data entry.
  • Supported financial operations through meticulous bookkeeping tasks such as invoicing, expense tracking, and budget management.
  • Set up virtual Zoom meetings, invited guests and disseminated agendas.
  • Empowered clients to focus on core business areas by taking charge of administrative and routine tasks.
  • Enhanced project outcomes with diligent follow-up actions, ensuring all tasks were completed to highest standard.
  • Fostered positive work environment by facilitating effective communication channels between remote teams.
  • Scheduled and coordinated appointments, enabling better time management and meeting logistics for clients.
  • Contributed to business growth by identifying and suggesting improvements for internal processes and customer service strategies.

Bakery Assistant

Lakeisheia Thomas
06.2023 - 05.2024
  • Assisted in the daily production of artisanal baked goods, including breads, pastries, cakes, and cookies, ensuring high standards of quality and presentation.
  • Managed ingredient preparation by measuring, weighing, and organizing supplies to maintain efficiency during peak hours.
  • Collaborated closely with the head baker to develop and experiment with new seasonal recipes and custom orders for clients.
  • Operated commercial kitchen equipment such as mixers, ovens, and proofers, following food safety protocols to maintain hygiene and prevent cross-contamination.
  • Handled order fulfillment and packaging for special events and private clients, ensuring timely deliveries and customer satisfaction.
  • Maintained inventory by monitoring stock levels and placing orders for ingredients and packaging materials when necessary.
  • Assisted in setting up displays, ensuring visual appeal to attract walk-in customers and promote featured products.
  • Interacted with customers to take detailed custom orders, answer questions, and provide recommendations based on dietary preferences and bakery offerings.
  • Contributed to social media efforts by taking photos of products and brainstorming ideas for promotions and posts.

Education

Bachelor of Science - Computer Information Systems

University of North Florida
Jacksonville, FL
05-2027

Skills

  • Calendar Management
  • CRM Management
  • Social Media Updating
  • Document Preparation
  • Meeting Scheduling
  • Ingredient measuring
  • Food Safety
  • Temperature Monitoring
  • Sanitation Practices
  • Customer Satisfaction
  • Team Collaboration

Timeline

Virtual Assistant

MarayAI
04.2024 - 09.2024

Bakery Assistant

Lakeisheia Thomas
06.2023 - 05.2024

Bachelor of Science - Computer Information Systems

University of North Florida

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Tyla Booker