Attentive and productive Inspector comfortable working in high pressure, fast-paced environments. Specializing in assessing and documenting adherence to conformance specifications while promoting increased efficiency and productivity. Skilled call center professional versed in customer support protocols for product and services. Bring extensive high-call volume experience . Superior computer skills and telephone etiquette. Diligent Manufacturing team member well-versed in completing product assemblies. Proven skills in reading blueprints, organizing supplies and testing product quality. Dependable team player experienced in operating and maintaining equipment.
Hi, I’m
CHRISTY DENNY
Line Leader
WEDOWEE,AL
Summary
Overview
22
years of professional experience
Work History
DECOSTAR INDUSTRIES, INCCarrollton, GA
INSPECTOR
04.2020 - Current
Job overview
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections
- Performed inspections, Buffed out minor scratches and imperfections, which bolstered product quality
- Calibrated products to match design and operational specifictions
- Picked orders, scanned products and packed boxes
- Identified and helped resolve non-conforming product issues
- Determined if work was in accordance with all applicable guidelines, as well as applicable discipline-specific codes
- Conducted inspections of surface preparation coatings to structures, including primer, mid-coat, top-coat and finished product
Hanil E HwaLAGRANGE, GA
Assembly Line Production, Trainer
04.2012 - 07.2015
Job overview
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors
- Boxed, labeled and transported items to support assembly operations
- Mentored new hires, resulting in stronger staff development and increased productivity
- Assisted quality assurance by visually inspecting items and removing defective parts
- Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools
JAC Products Inc.FRANKLIN, GA
Assembly Line Worker
02.2010 - 04.2011
Job overview
- Completed durable assemblies and subassemblies with hand and power tools such as drills and scan guns
- Removed rough spots to enhance parts alignment and improve finishes
- Prevented equipment jams or wasted materials by setting and verifying accurate parts clearances
- Inspected and tested components, assemblies and power tools for proper functionality
- Kept work areas clean by removing trash and debris and organizing all tools in preparation for next shift
Afni Inc.Opelika, AL
Customer Service Representative
10.2008 - 09.2009
Job overview
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Collected customer feedback and made process changes to exceed customer satisfaction goal 100%.
- Answered constant flow of customer calls with up to 2 calls in queue per minute.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
- Recommended upgrades to customers, thoroughly explaining details.
Sears OXFORD , AL
SIGNER
01.2007 - 10.2007
Job overview
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
- Promoting upcoming sales
Wellborn Cabinet Inc.ASHLAND, AL
Hand Sander
06.2004 - 04.2006
Job overview
- Adjusted or removed protruding hardware to smooth furniture or materials requiring painting
- Applied new stain and sanded old stain down to give distressed look to materials
Jack's Family Restaurants Inc.Wedowee, AL
Breakfast Manager
10.2002 - 05.2004
Job overview
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Developed team communications and information for meetings
- Handling money, and deposits
Education
Randolph County High SchoolWedowee, AL
High School Diploma
05.2003
University Overview
Skills
- Paperwork evaluations
- Industry standards
- Process improvements
- Safety awareness
- Visual inspections
- Strategic Planning
- Training and mentoring
- Permitting knowledge
- Quality control guidelines
- Product upselling
- Payment collection
- Refund handling
- Drawer management
- Identification checks
- Credit card processing
- Good listening skills
- Technical support
- Creative problem solving
- Multi-line phone talent
- Warehousing functions
- Data Entry
Timeline
INSPECTOR
DECOSTAR INDUSTRIES, INC
04.2020 - Current
Assembly Line Production, Trainer
Hanil E Hwa
04.2012 - 07.2015
Assembly Line Worker
JAC Products Inc.
02.2010 - 04.2011
Customer Service Representative
Afni Inc.
10.2008 - 09.2009
SIGNER
Sears
01.2007 - 10.2007
Hand Sander
Wellborn Cabinet Inc.
06.2004 - 04.2006
Breakfast Manager
Jack's Family Restaurants Inc.
10.2002 - 05.2004
Randolph County High School
High School Diploma
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