Results-driven professional with over 4 years of experience in medical office administration. Proven ability to streamline documentation and billing processes while maintaining strict compliance with HIPAA regulations, enhancing both operational efficiency and patient satisfaction.
Overview
13
13
years of professional experience
Work History
Medical Office Assistant
Upperline Health
Monticello, KY
12.2021 - 04.2026
Maintained accurate medical records while adhering to confidentiality standards.
Oversaw documentation processes to guarantee accurate medical records in accordance with confidentiality regulations.
Coordinated efforts in insurance claims processing, resulting in improved reimbursement timelines.
Assisted in the processing of insurance claims, improving reimbursement timelines.
Facilitated updates to electronic health records, maintaining compliance with industry regulations.
Reviewed and revised patient information and insurance details to enhance the integrity of electronic medical records.
Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
AR Billing Specialist
Cumberland Foot And Ankle Center
Monticello Ky
03.2013 - 12.2021
Implemented electronic billing system enhancements, improving efficiency in claim submissions and tracking.
Collaborated with healthcare providers to verify insurance eligibility and obtain necessary documentation for claims processing.
Processed high volumes of patient billing inquiries, ensuring timely resolutions and accuracy in accounts receivable.
Analyzed billing practices through systematic audits, addressing discrepancies and instituting corrective actions to ensure precision.
Analyzed payment trends to identify areas for improvement in revenue cycle management, driving strategic initiatives.
Ensured precise billing by thoroughly examining and rectifying inconsistencies in patient accounts.
Demonstrated adaptability during periods of high volume or increased workload demands without sacrificing accuracy or efficiency in task completion.
Streamlined billing processes with the implementation of efficient organizational systems and attention to detail.
Education
High School Diploma -
Wayne County Schools
Monticello Ky
Computer Science Skills - Computer and Information Sciences
Somerset Community College
Somerset, KY
Skills
HIPAA regulations
Computer proficiency
Payment collection and processing
Office administration
Insurance verification
Computer skills
Problem-solving
Multitasking and organization
Insurance claim management
Timeline
Medical Office Assistant
Upperline Health
12.2021 - 04.2026
AR Billing Specialist
Cumberland Foot And Ankle Center
03.2013 - 12.2021
High School Diploma -
Wayne County Schools
Computer Science Skills - Computer and Information Sciences