CHRISTY DOTSON
INDEPENDANT INSURANCE ADJUSTER
Mustang,Oklahoma
Summary
A self-starting, results driven individual with an outgoing, can-do person personality who is metrics-oriented and organized, I have a strong work ethic and a resolute need to succeed. An extensive sales background, empathetic customer service skills, outstanding communication, and Masters of Business degree will make me a vital asset to any organization.
Why not yours?
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Independent Property Claims Adjuster
Little Pistol Claims LLC
Mustang,, OK
09.2021 - Current
- September 2021 - Current
- Excellent interpersonal skills, with ability to be consistently diplomatic, tactful, and detail-oriented, and to interact effectively with all levels of staff and external parties.
- Xactimate Certified.
• Full File handle and supervise first party property claims with emphasis on Wind and Hail and interior water loss.
• Responsible for reviewing policy coverage, inspection and investigation of Loss location, coverage liability and damages, negotiating with Insureds, contractors, and Public Adjusters through the life of the claim using effective claim management.
• Negotiate and settle Property claims, prepare effective, timely General Loss Reports, interpret Policy and coverage issues,
• Plan, organize and establish priorities under critical deadlines including preparing Scope, Reservation of Rights, Declination of coverage, Denial of Liability.
• Ability to determine, evaluate, investigate, and resolve claims.
• Sound analytical skills.
Agent
Oklahoma Farm Bureau Insurance
Yukon, Oklahoma
12.2020 - 09.2021
- Identified sales opportunities for insurance plans and overseeing portfolio of clients. Extensive sales and prospecting experience.
- Examine and evaluate policies to determine accuracy and ensure adequate coverage
- Inspect, examine general condition, age, type of construction, roof condition to determine property risk
- Firm comprehension of insurance policies including property, and life.
- Responsible for identifying risk management strategies, handling policy renewals, and tracking claims.
- Establish collaborative relationship with prospective clients from various sources such as networking, cold calling, and referrals.
On-Premise Liquor & Wine Sales Representative
REPUBLIC NATIONAL DISTRIBUTING COMPANY
Oklahoma City, Oklahoma
07.2018 - 03.2020
- Won trip to Mexico with top sales / placement of Jack Daniels and Herradura tequila for State of Oklahoma in 2019.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated creativity and resourcefulness through development of innovative solutions.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Demonstrated leadership skills in managing projects from concept to completion.
- Paid attention to detail while completing assignments.
- Resolved problems, improved operations and provided exceptional service.
- Identified issues, analyzed information and provided solutions to problems.
- Gained extensive knowledge in data entry, analysis and reporting.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in team setting, providing support and guidance.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
- Applied effective time management techniques to meet tight deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proven ability to develop and implement creative solutions to complex problems.
- Organized and detail-oriented with strong work ethic.
Director of Sales and Marketing
Premium Promos And Logos LLC
Mustang, Oklahoma
01.2018 - 02.2018
- Cultivated and maintained strategic alliances with key partners and vendors.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Suggested innovative ideas to increase sales and improve customer experience.
- Evaluated and monitored promotional activities to confirm adequate return on promotional funds.
- Created and implemented effective marketing and sales strategies to increase customer engagement and revenue.
- Utilized CRM software to track sales progression and communicate project needs.
- Organized promotional events and interacted with community to increase sales volume.
Education
Master of Business Administration - Entrepreneurial Studies
St. Gregory’s University
Shawnee 01.2017 - 12.2017
Bachelor of Science - Criminal Justice - Re-Entry Programming
University of Oklahoma
Norman, OK 01.2010 - 12.2015
Skills
Time management
Accomplishments
- Xactimate - Level 1 Certified
- Xactnet Address - christy@highergroundclaims
- State Farm - Estimatics, Property & Casualty, Auto
- Texas Windstorm Insurance Association (TWIA)
- HAAG - Wind and Hail Damage to Residential Roofing
- California Earthquake Adjuster
Timeline
Independent Property Claims Adjuster
Little Pistol Claims LLC
09.2021 - Current
Agent
Oklahoma Farm Bureau Insurance
12.2020 - 09.2021
On-Premise Liquor & Wine Sales Representative
REPUBLIC NATIONAL DISTRIBUTING COMPANY
07.2018 - 03.2020
Director of Sales and Marketing
Premium Promos And Logos LLC
01.2018 - 02.2018
Master of Business Administration - Entrepreneurial Studies
St. Gregory’s University
01.2017 - 12.2017
Bachelor of Science - Criminal Justice - Re-Entry Programming
University of Oklahoma
01.2010 - 12.2015
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