Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole Sanders

Forney,TX

Summary

Claims Examiner with extensive expertise in the property claims sector. Proficient in formulating objectives and strategies for the resolution of property claims. Demonstrates exceptional skills in compiling, coding, categorizing, and auditing data to facilitate claims processing. Experienced in managing intricate insurance claims and conducting comprehensive investigations to guarantee equitable settlements. Proven track record of collaborating with legal teams, policyholders, and insurance providers to handle claims effectively. Recognized for strong analytical capabilities, precise interpretation of policy details, and effective communication that leads to successful dispute resolution. Contributed significantly by optimizing claims processing workflows, thereby improving customer satisfaction through prompt resolutions.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Independent Property Claims Adjuster

DAVIES CLAIMS
12.2023 - 06.2025
  • Performing comprehensive investigations, evaluating damages, engaging with policyholders and third parties, and negotiating settlements in accordance with established protocols. The adjuster must consistently uphold Davies' quality standards and compliance regulations, often handling various types of claims such as property, auto, or liability based on their area of expertise. Additionally, they may need to carry out field inspections and apply their knowledge to ensure equitable claim payouts while maintaining high professional standards.

Independent Property Claims Adjuster

BEST CLAIMS SOLUTIONS
08.2021 - 12.2023
  • Enhanced the efficiency of claims resolution by skillfully negotiating settlements with policyholders or their representatives, adhering to established authority limits. Recognized subrogation opportunities and actively sought recoveries to reduce loss exposure for insurance carriers. Handled delicate situations with compassion while upholding professional boundaries during interactions with distressed policyholders. Cultivated a strong relationship with clients by consistently delivering exceptional service throughout the claims process.

Independent Property Claims Adjuster

ALACRITY SOLUTIONS
06.2018 - 07.2021
  • Improved customer satisfaction by swiftly responding to inquiries and delivering precise information regarding claim status. Oversaw a substantial caseload, effectively prioritizing tasks to guarantee timely completion and accurate resolution of claims. Worked in partnership with insurance carriers, agents, and policyholders to collect essential information for thorough claim evaluations. Kept abreast of current insurance policies, regulations, and industry developments to ensure efficient claim management.

Title Specialist

INSURANCE AUTO AUCTIONS INC.
01.2015 - 05.2018
  • Daily processed incoming titles from dealerships, ensuring that consignor checks were matched with titles and invoices. Verified the collection of funds from sales before title processing, and assessed the outstanding amounts owed. Submitted title documents to relevant government agencies, including the Department of Motor Vehicles and the county clerk's office. Prepared tax and title documentation necessary for the transfer of property ownership. Executed general clerical duties, including filing, data entry, and copying. Reviewed documents to confirm the accuracy of information, meticulously double-checking critical data, such as names and addresses.

Education

ASSOCIATES -

Cedar Valley College
Lancaster, TX

Skills

  • Excellent communication skills, both verbal and written, with the ability to explain complex concepts clearly and empathetically to customers
  • Active listening
  • Strong organizational and time management skills
  • Strong problem-solving and critical thinking abilities
  • Strong written and interpersonal communication skills
  • Technology Experience: GuideWire, CoreLogic (Symbility), Snap Sheet Claim Systems, Avaya, CCC, Mobile Claims, Ladder Now, Claim Tracker ALE Solutions, XactAnalysis, Word, Outlook, Excel
  • Property inspection
  • Liability analysis
  • Analytical skills
  • Damage assessment

Certification

  • State Farm Property and Auto Certified
  • Liberty Mutual Certified
  • Texas Adjuster Licenses
  • Florida Adjuster Licenses
  • Alabama Adjuster Licenses
  • Arkansas Adjuster Licenses
  • Kentucky Adjuster Licenses
  • Louisiana Adjuster Licenses
  • Mississippi Adjuster Licenses
  • North Carolina Adjuster Licenses
  • South Carolina Adjuster Licenses
  • Georgia Adjuster Licenses
  • Hawaii Adjuster Licenses
  • Idaho Adjuster Licenses
  • Indiana Adjuster Licenses
  • Arizona Adjuster Licenses
  • Connecticut Adjuster Licenses
  • Oklahoma Adjuster Licenses
  • Delaware Adjuster Licenses
  • Maine Adjuster Licenses
  • Michigan Adjuster Licenses
  • Minnesota Adjuster Licenses
  • Montana Adjuster Licenses
  • New Hampshire Adjuster Licenses
  • New Mexico Adjuster Licenses
  • Oregon Adjuster Licenses
  • Rhode Island Adjuster Licenses
  • Utah Adjuster Licenses
  • Nevada Adjuster Licenses
  • Vermont Adjuster Licenses
  • Washington Adjuster Licensing
  • West Virginia Adjuster Licensing
  • New York Adjuster Licenses
  • Wyoming Adjuster Licensing

Timeline

Independent Property Claims Adjuster

DAVIES CLAIMS
12.2023 - 06.2025

Independent Property Claims Adjuster

BEST CLAIMS SOLUTIONS
08.2021 - 12.2023

Independent Property Claims Adjuster

ALACRITY SOLUTIONS
06.2018 - 07.2021

Title Specialist

INSURANCE AUTO AUCTIONS INC.
01.2015 - 05.2018

ASSOCIATES -

Cedar Valley College