Dynamic and adaptable leader with a proven track record in operations management. Known for strong work ethic and reliability, contributing to streamlined processes and enhanced customer experiences.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Owner/Operator
Christy's Cleaning Service
Vernal, UT
09.2025 - Current
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Developed customer relationships to enhance service satisfaction and retention.
Housekeeper
My Place Hotels
West Jordan, UT
06.2025 - 09.2025
Maintained cleanliness and organization of guest rooms and common areas.
Adapted quickly to changing priorities, contributing to overall hotel operations efficiency.
Owner/Operator
Christy's Cleaning Service
Vernal, UT
12.2023 - 05.2025
Managed daily operations to ensure timely and efficient cleaning services.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Housekeeping Supervisor
Vernal Real Estate Partners
Vernal, UT
11.2021 - 11.2023
Resolved guest complaints promptly, enhancing overall satisfaction with services provided.
Conducted regular room inspections to verify compliance with housekeeping standards.
Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
Housekeep/Houseman
Springhill Suites by Marriott
Vernal, UT
05.2016 - 10.2021
Maintained cleanliness and organization of guest areas, ensuring welcoming environment for visitors.
Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
Education
High School Diploma -
Uintah High School
Vernal, UT
05-1985
Skills
Operations management
Business planning
Inventory management
Relationship management
Strong work ethic
Dependable and reliable
Customer-oriented
Certification
Supply Chain Management and Logistics by AIMS Education April 2025
OSHA 10-Hour Construction by Click Safety May 2024