Christy Emry
Georgetown,SC
Summary
Resourceful Office Manager with many years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration, and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres. Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Office Manager
Coastal Structures Civil & Industrial, Inc.
Georgetown, SC
07.2022 - Current
- Managed payroll processing for employees.
- Handled the onboarding of new hires.
- Provided applicants and existing employees with information regarding compensation and job benefits.
- Monitored vendors' insurance compliance.
- Tracked invoices and payments to ensure the accuracy of accounts receivable and payable information.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Prepared and edited correspondence and reports.
- Monitored payments due from clients and promptly contacted clients with past-due payments.
- Responded to customer inquiries via phone or email in a professional manner.
Probate Clerk
Georgetown County Probate Court
Georgetown, SC
06.2020 - 07.2022
- Evaluated applications and assessment results to determine eligibility and acceptance.
- Prepared financial statements for review by attorneys, trustees, executors, or other parties involved in the probate process.
- Assisted with the preparation of probate documents, including wills and trusts.
- Evaluated creditors' claims against estates for accuracy and completeness.
- Attended hearings as a representative of the office or firm handling the case.
- Conducted research to retrieve case information and historical legal records.
- Managed communication between attorneys, executors, trustees, court personnel, and creditors.
Preschool Teacher's Assistant
Georgetown Presbyterian Church
Georgetown, SC
08.2018 - 06.2020
- Took class attendance and recorded absences.
- Assisted preschoolers with personal care needs.
- I helped facilitate indoor and outdoor play, parent-teacher conferences, and keeping the classroom clean by diligently attending to each support task.
- Assisted preschool teachers with classroom activities, such as arts and crafts projects, storytelling time, and outdoor play.
- Maintained a clean and orderly classroom environment throughout the day.
- Assisted with implementation of approved lesson plans and daily classroom schedule.
Insurance Agent Assistant
State Farm Insurance Inc
Georgetown, SC
07.2014 - 07.2018
- Provided customer service by answering questions regarding policy coverage, pricing, and other related topics.
- Responded to customer issues to provide immediate resolution and improve retention.
- Communicated effectively with internal teams such as agents, underwriters, actuaries, and adjusters.
- Pleasantly welcomed visitors, answered phone calls, and maintained the front reception desk.
- Resolved customer complaints professionally while adhering to company policies.
- Entered customer data into computer systems, ensuring the accuracy and completeness of records.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Processed payments for insurance premiums and updated account information as needed.
Collections Account Manager
Carolina Orthopaedic Specialist
Myrtle Beach, SC
05.2013 - 07.2014
- Contacted customers with delinquent accounts to solicit payment.
- Assisted customers in resolving billing disputes or other issues that impacted their ability to pay outstanding balances.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Identified opportunities for process improvement within the collections department.
- Recorded information about status of collection efforts.
- Negotiated repayment arrangements with customers to ensure timely payments were made.
Insurance Sales Agent
State Farm Insurance Inc
Georgetown, SC
08.2010 - 05.2013
- Prepared and delivered detailed policy proposals and quotes to potential clients.
- Identified opportunities for upselling additional products or services based on customer needs.
- Processed applications and paperwork related to policy issuance or renewal.
- Increased sales through a consultative sales approach, and focused on relationship-building with new and existing policyholders.
- Performed administrative tasks such as updating databases, filing paperwork.
Education
High School Diploma -
Georgetown High School
Georgetown, SC06-1996
Some College (No Degree) -
Horry Georgetown Technical College
GeorgetownSkills
- Bookkeeping
- Billing
- Document management
- Payroll processing
- Account reconciliation
- Clear oral/written communication
- Human resources
- Administrative support
- Clerical support
- Financial accounting
- Credit and collections
- Banking operations
- Scheduling and calendar management
Certification
- Notary Public of South Carolina.
Websites
References
References available upon request.
Timeline
Office Manager
Coastal Structures Civil & Industrial, Inc.
07.2022 - Current
Probate Clerk
Georgetown County Probate Court
06.2020 - 07.2022
Preschool Teacher's Assistant
Georgetown Presbyterian Church
08.2018 - 06.2020
Insurance Agent Assistant
State Farm Insurance Inc
07.2014 - 07.2018
Collections Account Manager
Carolina Orthopaedic Specialist
05.2013 - 07.2014
Insurance Sales Agent
State Farm Insurance Inc
08.2010 - 05.2013
- Notary Public of South Carolina.
High School Diploma -
Georgetown High School
Some College (No Degree) -
Horry Georgetown Technical College
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