Christy Gardiner

• Collect and analyze patient health data via telephone to determine nursing diagnosis, develop a plan of care to ensure best overall outcome for the patient
• Work closely with Physician and Advanced Practice Nurses in 4 busy General Internal Medicine Offices with patient ages ranging from birth to geriatrics
• Remote phone triage through incoming telephone calls or outbound calls in response to mychart messages
• Documented patient information accurately in EHRs
• Developed and implemented a training manual for new RNs, enhancing training efficiency by 20%
• Advised and assisted in problem-solving with staff and providers.

• Responsible for direction and supervision of daily clinical activities in an ambulatory endoscopy center
• Coordinated daily staffing assignments, ensuring optimal efficiency in patient care
• Ensured adherence to hospital regulations and legal requirements in nursing activities
• Conducted regular team meetings, fostering a collaborative work environment
• Analyzed quality metrics data to identify and implement improvement plans.

• Opened a new 26-exam room clinic with multiple specialties
• That included General Internal Medicine, Gastroenterology, Pulmonary, Sleep Medicine and Rheumatology
• Coordinated clinic operations and resolved issues efficiently while serving as a liaison with all levels of administration, physicians, patients and outside organization to coordinate clinic business to accomplish directives and facilitate resolution of problems
• Hired and trained a diverse staff of RNs, LPNs, MAs, and PSAs
• Coordinated clinic operations and resolved issues efficiently.

• Assisted patients and families with resource access and care plans
• Analyzed patient data to develop effective care plans
• Collect and analyze patient health data via telephone to determine nursing diagnosis, develop a plan of care to ensure best overall outcome for the patient
• Work closely with Physician and Advanced Practice Nurses in 4 busy General Internal Medicine Offices with patient ages ranging from birth to geriatrics
• Specialty triage consisted of Endocrinology, Gastroenterology and Sleep Medicine.

• Worked in various clinics, providing triage and nursing advice.

• Charge of unit of 23 patients providing direct patient care, medication and treatment administration
• Consulting with physician and served as liaison with family members
• Supervision of STNAs.

• Charge of unit, providing direct patient care, medication and treatment administration
• Consulting with physician and served as liaison with family members
• Supervision of STNAs
• Floating between Rehabilitation, long term care and dementia units.

• Provide planning, advisement, insurance and investment services to clients to meet their vision
• Work with a team of staff to keep track of records and file updates
• Maintain working relationships with a variety of clients and/or departments, and keep them apprised of any financial developments
• Act as a first-contact liaison to insurance providers and other financial professionals