Dedicated professional, experienced in many areas of employment, serving others as Christ would serve. Enjoy finding solutions for problems as they arise. Eager to embrace new opportunities and willing to learn and adapt to new areas.
Overview
24
24
years of professional experience
Work History
Billing Clerk
Valley Gastroenterology Associates
Beaver Falls, PA
06.2018 - Current
Code and prepare claims for submission to insurance companies.
Process patient payments via telephone with focus on accuracy and efficiency.
Follow-up on unpaid claims and submitting appeals when necessary.
Verify insurance of patients to determine eligibility/coverage.
Assist patients with inquiries regarding bills, providing clear explanations of charges and answering questions related to insurance coverage or payment options.
Negotiate payment plans when necessary for outstanding patient balances in attempt to avoid transfer to collections agency.
Enhance team productivity through cross-training and supporting colleagues in their tasks during peak workload periods or vacations.
Actively learning and committed to continual improvement.
Self-motivated, with strong sense of personal responsibility.
Identify issues, analyze information and provides solutions to problems.
Medical Biller
Bridgewater Chiropractic
Beaver, PA
09.2015 - 08.2016
Precisely completed appropriate claims entry into billing system.
Maintained strict patient and physician confidentiality.
Administrative Secretary
Trinity Rescue Mission
Jacksonville, FL
08.2006 - 08.2012
Recorded and processed donations and communicated with donors.
Maintained and updated policies and procedures for client programs.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
Coordinated board and committee meetings, recorded and prepared agenda and minutes and distributed to members.
Managed office supplies and vendors by organization and upkeep.
Medical Billing Specialist
E.J. Tucker Inc.
Orange Park, FL
06.2002 - 08.2006
Submitted electronic and paper claims for timely filing.
Posted payments and collections on regular basis from insurance companies.
Responded to customer concerns and questions on daily basis.
Handled account payments and provided information regarding outstanding balances.
Acted as office manager in times of absence of manager.
Confidently handled claim denials and/or appeals as needed.