Christy Gilbert
Austin,TX
Summary
Dedicated professional with demonstrated customer service, time management, attention to detail, and reliability strengths. Excellent verbal and written communicator with a strong background in customer satisfaction by cultivating positive relationships and exceeding goals.
Overview
6
6
years of professional experience
Work History
Preschool Teacher
First Presbyterian Day School
Austin, Texas
08.2022 - 05.2024
Administrative Assistant
Timeout Sitters
Remote
05.2023 - 09.2023
- Provided exceptional customer service by addressing inquiries from parents needing a sitter and resolving issues promptly and professionally
- Managed a high volume of incoming calls and emails from sitters of the company who could no longer attend a job and replaced with a new qualified sitter
- Demonstrated strong organizational skills in using bookkeeping applications
- Detail-driven and an excellent multitasker.
Babysitter
Timeout Sitters
San Antonio/Austin, Texas
01.2019 - 05.2023
Hostess
Zoe's Kitchen
San Antonio, Texas
08.2018 - 12.2018
- Collaborated positively with staff members to maintain a friendly, supportive, and cooperative work atmosphere
- Sufficiently tended to customers by greeting them in a professional/friendly manner and providing necessary items
- Proficient in operating cash registers, processing payments, handling cash with zero discrepancies or errors
- Maintained a clean environment by sweeping floors, wiping off tables, restocking restrooms.
Server
Abel's on the Lake
Austin, Texas
05.2018 - 09.2018
- Performed role with full dedication, integrity, and care to make a significant contribution to the image and profits of the hospitality organization
- Optimized service quality by actively listening and responding to customer requests
- Memorized menu additions, changes, and limited offerings
- Adhered to state liquor regulations to serve alcohol safely.
Education
Certificate in Communication Disorders -
UTHSCSA
05-2021
B.S. in Community Health -
University of Texas At San Antonio
08-2020
Skills
- Customer Service & Satisfaction
- Effective Communication
- Relationship Management
- Food and Alcohol Safety Experience
- Attention to Detail
- High Volume
- Cash Handling Experience
Timeline
Administrative Assistant
Timeout Sitters
05.2023 - 09.2023
Preschool Teacher
First Presbyterian Day School
08.2022 - 05.2024
Babysitter
Timeout Sitters
01.2019 - 05.2023
Hostess
Zoe's Kitchen
08.2018 - 12.2018
Server
Abel's on the Lake
05.2018 - 09.2018
Certificate in Communication Disorders -
UTHSCSA
B.S. in Community Health -
University of Texas At San Antonio
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