Christy Gilbert
Austin,Texas
Summary
A strong dedication to customer satisfaction and efficient service delivery. Adept at anticipating guest needs through organization and reliability. Proven ability to handle transactions accurately and promptly while upholding high standards of cleanliness and presentation. Excellent interpersonal and communication skills, ensuring positive interactions with diverse clientele. Committed to contributing to a welcoming and enjoyable atmosphere for golf course patrons through exceptional service and attention to detail.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Preschool Teacher
First Presbyterian Day School
Austin, TX
08.2022 - Current
Administrative Assistant
Timeout Sitters
San Antonio, TX
05.2023 - 09.2023
- Provided exceptional customer service by addressing inquiries from parents needing a sitter and resolving issues promptly and professionally
- Managed a high volume of incoming calls and emails from sitters who could no longer attend a job and replaced with a new qualified sitter
- Demonstrated strong organizational skills in bookkeeping applications
- Detail-driven and an excellent multitasker
Babysitter
Timeout Sitters
San Antonio, TX
01.2019 - 05.2023
Hostess
Zoe's Kitchen Inc.
San Antonio, TX
08.2018 - 12.2018
- Collaborated positively with staff members to maintain a friendly and supportive work atmosphere
- Sufficiently tended to customers by greeting them in a professional manner and providing necessary items
- Proficient in operating cash registers, processing payments, handling cash with zero discrepancies or errors
- Maintained a clean environment by sweeping floors, wiping off tables, and restocking restrooms
Server
Abel's On The Lake
Austin, TX
05.2018 - 09.2018
- Performed role with full dedication, integrity, and care to make a significant contribution to the image and profits of the hospitality organization
- Handled money transactions accurately while following company procedures for handling cash payments.
- Optimized service quality by actively listening and responding to customer requests
- Adhered to state liquor regulations to serve alcohol safely
Education
Bachelor of Science - Community Health Services
The University of Texas At San Antonio
San Antonio, TX08-2020
Skills
- Customer Service & Satisfaction
- Effective Communication
- Relationship Management
- Attention to Detail
- Food & Alcohol Safety
- Cash Handling
- Problem Solving & Adaptability
- Teamwork
Certification
- TABC Food Handler and Alcohol Seller certified
Timeline
Administrative Assistant
Timeout Sitters
05.2023 - 09.2023
Preschool Teacher
First Presbyterian Day School
08.2022 - Current
Babysitter
Timeout Sitters
01.2019 - 05.2023
Hostess
Zoe's Kitchen Inc.
08.2018 - 12.2018
Server
Abel's On The Lake
05.2018 - 09.2018
Bachelor of Science - Community Health Services
The University of Texas At San Antonio
- TABC Food Handler and Alcohol Seller certified
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