Well-rounded small business owner offers account management, budgeting and customer relations expertise paired with outstanding leadership and communication abilities. Spirited and hardworking professional with several years of experience growing and stabilizing business. Tech-savvy collaborator with solid foundation of business acumen.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Stay at Home Parent/Small Business Owner
Self-employed
Spartanburg, US
12.2012 - Current
Grow business through strategic planning and personalized customer engagement
Build loyal clientele by addressing concerns promptly and exceeding expectations
Oversee daily operations to ensure efficient processes and high-quality services
Fostered strategic partnerships with local businesses, creating mutually beneficial opportunities and expanding market reach through joint ventures and events
Utilize social media for lead generation and strengthening brand identity
Streamlined operational processes, leading to improved efficiency and substantial cost savings while maintaining high-quality service delivery
Implemented customer retention programs, significantly increasing repeat business and fostering long-term client relationships
Real Estate Paralegal
Spartanburg Regional Healthcare
Spartanburg, US
09.2011 - 03.2012
Managed lease templates, expediting legal document processes for hospital properties.
Bridged communication between physicians, administration, and legal counsel, fostering seamless lease agreement processes and improved interdepartmental synergy.
Implemented advanced document management systems, revolutionizing lease negotiations and significantly reducing processing time for real estate contracts.
Delivered impactful projections and presentations to the CEO, driving strategic lease management initiatives for hospital properties.
Maintained comprehensive lease information using Compliance 360 software, ensuring accurate tracking of critical dates and financial requirements.
Improved real estate contract management, significantly reducing processing time and enhancing overall operational efficiency.
Executive Administrative Assistant
Extended Stay Hotels
Spartanburg, US
03.2008 - 06.2011
Delivered high-level executive support in a fast-paced legal department to the Executive Vice President/General Counsel and Associate General Counsel.
Spearheaded legal document drafting for diverse projects, enhancing efficiency, and reducing external counsel dependency.
Drafted leases for billboard, cell tower, oil and gas, and parking lot projects.
Created FTP site for efficient document transfer, streamlining due diligence process for bankruptcy attorneys, and improving overall workflow.
Coordinated with outside counsel and property managers to resolve guest issues, fostering positive relationships and mitigating potential legal risks.
Developed a state-specific database for external counsel, empowering hotel managers with resources for property issues and dispute resolution.
Served as subpoena request liaison for 686 properties and corporate HQ, ensuring compliance and maintaining confidentiality.
Executive Administrative Assistant
Advance America, Corporate Office
Spartanburg, US
07.2004 - 11.2007
Managed critical executive support functions for Legal and Internal Audit VPs, Corporate Secretary, and counsels.
Orchestrated board meetings and high-priority issues.
Scheduled appointments and handled calendars for senior leadership.
Reviewed and processed expense reports and invoices for accuracy and completeness.