Christy Kempski
Bradenton
Summary
Hardworking and passionate professional with proven track record driving high customer satisfaction and creating positive customer experiences. Highly organized, reliable and attentive to company needs. Willingness to take on added responsibilities to achieve company goals.
Overview
17
17
years of professional experience
Work History
Sales Support
Galati Yacht Sales
07.2023 - Current
- Manage all data entry for sales team
- Prepare monthly calendar for sales team
- Ensure all documentation is in order and accurate for closings
- Conduct market analysis for sales professionals
- Perform boat show preparations and participate in local events
Clinical/Technical Customer Service Associate
Ivoclar, Inc.
11.2021 - 07.2023
- Consults with large volume of customers and suppliers daily to provide product information, troubleshooting, and to place orders.
- Reconcile shipping and billing discrepancies in a timely manner.
- Provide administrative support to sales and marketing teams.
- Maintain accurate documentation of customer accounts and transactions.
Associate Clinical Specialist
Ivoclar, Inc.
05.2016 - 11.2021
- Managed all Operatory functions to provide marketing assets for utilization in social media, educational courses, trade shows, and presentations.
- Responsible for executing various tests and analyses on products to ensure highest Quality standards.
- Prepared reports and updated required documentation.
Dental Assistant
East Amherst Dental Center
03.2009 - 05.2016
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared patient x-rays and images for dentist review.
- Documented patient dental health information, medical history, and vital signs for future reference.
Public Relations Coordinator
Winning Smiles Pediatric Dentistry
03.2007 - 02.2009
- Built professional relationships with referring doctors to maximize business growth.
- Collaborated with media to encourage company coverage and promote brand mission and values.
- Tracked, documented and presented business growth through charts and spreadsheets.
Education
Business
Genesee Community College
Batavia, NYDental Assisting
Monroe Community College
Henrietta, NYSkills
- Microsoft Office, SAP, CRM, and Salesforce Proficiency
- POS Systems and Ordering Platforms
- Strong communication skills, oral & written
- Ability to multitask and prioritize
- Report Preparation and Analysis
- Flexible
- Highly organized
- Detail Oriented
- Customer Complaint Resolution
- Cross-Functional Team Collaboration
- Customer Account Management
- Monitor & report inventory levels
Timeline
Sales Support
Galati Yacht Sales
07.2023 - Current
Clinical/Technical Customer Service Associate
Ivoclar, Inc.
11.2021 - 07.2023
Associate Clinical Specialist
Ivoclar, Inc.
05.2016 - 11.2021
Dental Assistant
East Amherst Dental Center
03.2009 - 05.2016
Public Relations Coordinator
Winning Smiles Pediatric Dentistry
03.2007 - 02.2009
Business
Genesee Community College
Dental Assisting
Monroe Community College
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