Christy Kott
Milton,FL
Summary
I am known for high productivity and efficient task completion. Skilled in customer service, inventory management, and sales techniques. Excel in communication, leadership, and problem-solving to enhance team performance and achieve store objectives. Committed to providing exceptional customer experiences through effective collaboration and operational excellence.
Overview
5
5
years of professional experience
Work History
Retail Keyholder
Ulta Beauty Inc.
Milton, FL
07.2026 - Current
- Assisted in daily operations and ensured store readiness for customer engagement.
- Managed inventory levels and conducted stock audits to ensure accurate product availability.
- Trained new team members on store policies, procedures, and customer service standards.
- Ensured a clean and organized store environment by restocking shelves, organizing displays, and cleaning the sales floor.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Provided customer service, answered questions, and addressed complaints regarding merchandise or services.
- Collaborated with management to determine key tasks and delegate to staff members.
- Promoted service and selling culture, enhancing customer satisfaction and fostering loyalty.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Achieved sales goals by engaging customers and promoting featured items, delivering exceptional service.
- Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
Skin Care Consultant
Ulta Beauty Inc.
Milton, FL
09.2023 - Current
- Provided personalized skincare consultations to clients using expert knowledge of products.
- Recommended tailored skincare routines based on individual skin types and concerns.
- Demonstrated application techniques for various skincare products during in-store events.
- Educated clients about ingredient benefits and proper product usage for optimal results.
- Attended training sessions to stay updated on industry trends and new product launches.
- Cultivated strong client relationships through exceptional service and follow-up communication.
- Educated clients on skin conditions, treatments and products to grow sales.
- Assessed client needs and recommended skin care and anti-aging products.
- Supported profitability by upselling products and services and processing sales.
- Monitored inventory levels and restocked items as needed.
- Demonstrated how to use products correctly and advised customers on the best way to incorporate them into their daily routine.
Prestige Beauty Advisor
Ulta Beauty Inc.
Milton, FL
05.2022 - Current
- Provided expert beauty advice to customers on product selection and application techniques.
- Assisted in maintaining a clean and organized sales floor for optimal customer experience.
- Conducted product demonstrations to educate customers on new beauty products and trends.
- Managed inventory levels by restocking shelves and processing incoming shipments efficiently.
- Engaged with customers through personalized consultations to enhance their shopping experience.
- Developed relationships with existing customers by engaging them in conversation about new products.
- Maintained a professional attitude towards clients while providing excellent customer service.
Lead Cashier
Ulta Beauty Inc.
Milton, FL
01.2022 - Current
- Supervised cashiers and managed daily register operations at a beauty retail store.
- Ensured accurate cash handling and trained staff on point-of-sale systems.
- Processed transactions swiftly while maintaining exceptional customer service standards.
- Responsible for opening and closing registers accurately according to established procedures.
- Processed returns and exchanges efficiently while adhering to company policies.
Beauty Advisor
Ulta Beauty Inc.
Milton, FL
10.2021 - Current
- Demonstrated makeup application techniques for clients during in-store consultations.
- Provided expert product knowledge to assist customers in their beauty needs.
- Maintained cleanliness and organization of beauty displays and product shelves.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
Skills
- Inventory management
- Cash handling
- Loss prevention strategies
- Store operations
- Visual merchandising
- Merchandise display
- Demonstration skills
- Sales promotion
- Product knowledge
- Inventory monitoring
- Operational support
- Customer service
- Team collaboration
- Effective communication
- Relationship building
- Cash handling accuracy
Timeline
Retail Keyholder
Ulta Beauty Inc.
07.2026 - Current
Skin Care Consultant
Ulta Beauty Inc.
09.2023 - Current
Prestige Beauty Advisor
Ulta Beauty Inc.
05.2022 - Current
Lead Cashier
Ulta Beauty Inc.
01.2022 - Current
Beauty Advisor
Ulta Beauty Inc.
10.2021 - Current