Ryah Kaneshiro
Honolulu
Summary
Accomplished store manager, sales associate, and assistant to the director of sales with a proven track record at SoHa Living. Improved operational efficiency and customer satisfaction through expert inventory management and team motivation. Successfully increased sales while minimizing shrinkage, showcasing problem-solving abilities and a results-driven approach. Experienced professional supporting senior leadership in fast-paced environments. Skilled in managing schedules, coordinating meetings, and handling confidential information. Strong focus on team collaboration and achieving results. Adaptable and reliable with excellent communication and organizational skills. Resourceful Retail Keyholder known for high productivity and efficient task completion. Skilled in customer service, inventory management, and sales techniques. Excel in communication, leadership, and problem-solving to enhance team performance and achieve store objectives. Committed to providing exceptional customer experiences through effective collaboration and operational excellence.
Overview
5
5
years of professional experience
Work History
Retail Keyholder
Rothys
Honolulu
05.2025 - 12.2025
- Managed daily store operations and maintained inventory accuracy.
- Trained new staff on customer service standards and operational procedures.
- Assisted customers with product selections and resolved inquiries effectively.
- Coordinated stock replenishment and visual merchandising for optimal presentation.
- Oversaw opening and closing procedures to secure the store environment.
- Monitored sales performance and provided feedback to improve team productivity.
- Assisted with training new employees on company policies, procedures, and guidelines.
- Inspected merchandise prior to stocking shelves or displays to ensure quality control standards were met.
- Processed payments using point-of-sale systems.
- Greeted customers upon entry and assisted them in locating products.
- Managed inventory levels to ensure timely stock availability for operations.
- Conducted regular audits to verify inventory accuracy and minimize discrepancies.
- Trained team members on proper inventory handling and storage procedures.
Assistant to the Director of Sales
SoHa Living
11.2024 - 04.2025
- Traveled between our different locations to ensure all the inventory was correct.
- Traveled between different locations to make sure each store was up to standards
- Collaborated with the Director on strategic planning efforts, providing valuable input that contributed to the overall success of departmental goals.
- Contributed to the development of new departmental policies by participating in brainstorming sessions and providing insightful suggestions.
- Facilitated communication between the Director and staff members to ensure smooth operation of departmental activities.
- Served as a liaison between various departments within the organization, promoting collaboration towards common goals.
- Oversaw inventory management procedures ensuring adequate supplies were always available for daily operations while also reducing excess spending.
Store Manager
SoHa Living
04.2024 - 10.2024
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Sales Associate
SoHa Living
12.2020 - 01.2024
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
Enlightium Academy
Spokane, WA05.2022
Skills
- Payroll Management
- Personnel development
- Supply Ordering
- Retail Inventory Management
- Sales coaching
- Shift Scheduling
- Employee Training
- Team motivation
- Bank and Safe Deposits
- Problem-Solving
- Employee relations
- Task delegation
- Project management
- Inventory management
- Point-of-sale systems
Timeline
Retail Keyholder
Rothys
05.2025 - 12.2025
Assistant to the Director of Sales
SoHa Living
11.2024 - 04.2025
Store Manager
SoHa Living
04.2024 - 10.2024
Sales Associate
SoHa Living
12.2020 - 01.2024
High School Diploma -
Enlightium Academy