Stephanie Jaramillo
Palmetto,Florida
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Retail Keyholder
Movado Company Store
Ellenton, FL
10.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Researched out-of-stock items to find additional inventory in other store locations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
- Facilitated and developed lasting relationships with clients to increase client retention.
- Resolved issues between customers and staff members in a professional manner while maintaining company policies.
- Completed day-to-day duties accurately and efficiently.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
Assistant Manager
Hanesbrands
Ellenton, FL
10.2021 - 10.2023
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Recruited and trained new employees to meet job requirements.
- Completed inventory audits to identify losses and project demand.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Ensured compliance with safety regulations and company policies.
- Assisted with developing and implementing marketing strategies to improve sales and profitability.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Education
Associate of Science - Business Administration And Management
State College of Florida, Manatee-Sarasota
Bradenton, FL12-2023
High School Diploma -
Palmetto High School
Palmetto, FL06-2021
Skills
- Customer Service Management
- Staff Oversight
- Personnel Scheduling
- Daily Reporting
- Loss Prevention
- Training and Mentoring
- Customer Service
- Product Ordering
- Payroll
- Leadership
- Microsoft Office
- Workplace Safety
- Cash Handling
Languages
Spanish
Professional
Timeline
Retail Keyholder
Movado Company Store
10.2023 - Current
Assistant Manager
Hanesbrands
10.2021 - 10.2023
Associate of Science - Business Administration And Management
State College of Florida, Manatee-Sarasota
High School Diploma -
Palmetto High School
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