Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CHRISTY LILES

Killeen,TX

Summary

Compassionate and driven healthcare professional seeking an entry-level position to utilize my strong communication skills and passion for patient care to provide exceptional service and contribute to the success of the healthcare organization.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Front Desk Administrator

J&K Trucking Service
12.2022 - Current
  • Answer phone calls quickly and efficiently
  • Call and email brokers to confirm appointments and follow up on questions
  • In charge of customer service, which include answering phones, responding to questions and requests
  • In charge of payment processing and am responsible for providing drivers with their load information for deliveries
  • Clerical tasks such as copying, faxing, filing
  • Complete payroll and submit all paperwork for payment from brokers
  • Type up and do the reports for all profit/loss and IFTA.

Cashier

Walmart
01.2005 - 09.2008
  • Scanned customer items
  • Accepted payments, including cash and gave correct change
  • Did price matching and overrides when needed
  • Bagged items and placed them back into the customers baskets
  • Always made sure to provide great customer service and be a smiling face that many people enjoyed.

Carhop

Sonic
08.2003 - 12.2005
  • Provided excellent customer service by carrying out orders and making sure requests for condiments were met
  • Helped customers by answering their questions and completing their requests
  • Handled point-of-sale transactions such as checks, cash, debit and credit card purchases, and gave correct change back when needed
  • Trained team members to work as carhops in accordance with company policies and procedures.

Education

PCT/EKG/Phlebotomy Technician Program -

Training Center of Central Texas
Harker Heights, TX
08.2024

Associates Degree in General Studies -

Temple College
Temple, TX
01.2018

High School Diploma -

Penn Foster Online High School
Scranton, PA
01.2004

Patient Care Technician Program -

Training Center of Central Texas
Harker Heights, TX
08.2024

Skills

● Obtaining Vital signs

● Anthropometric measurements

● Accurate documentation

● Performing proper steps donning and doffing personal protective equipment

● 12-lead electrocardiograms on diverse patient populations

● Accurately placed electrodes according to standard protocols and ensured patient comfort throughout the procedure

● Operated an EKG machine and identified abnormalities and artifacts

● Performed venipunctures, capillary punctures, and butterfly sticks from a diverse patient population

● Verified patients, labeled specimens, and maintain proper documentation

● Ensured compliance with infection control and maintained a safe and sterile environment

● Patient positioning and transfers

● Therapeutic and ROM exercises

● Assisting with gait and assistive devices

● Hand and nail care

● Making occupied and unoccupied patient beds

● Wheelchair measurements

● Urinalysis

● Catheter care

● Effective communication skills

● Critical thinking and adaptability

● Ability to perform when faced with adversity

● Observant and detail oriented

● Organizational and record keeping skills

Certification

  • NHA Certified Patient Care Technician (PCT)
  • NHA Certified EKG Technician (CET)
  • NHA Certified Phlebotomy Technician (CPT)
  • American Heart Association Certified Basic Life Support (BLS)
  • HIPAA Awareness Training Certified

Timeline

Front Desk Administrator

J&K Trucking Service
12.2022 - Current

Cashier

Walmart
01.2005 - 09.2008

Carhop

Sonic
08.2003 - 12.2005

PCT/EKG/Phlebotomy Technician Program -

Training Center of Central Texas

Associates Degree in General Studies -

Temple College

High School Diploma -

Penn Foster Online High School

Patient Care Technician Program -

Training Center of Central Texas

CHRISTY LILES