Miranda Johnson
Auburn,AL
Summary
Experienced administrative professional ready to drive operational efficiency and streamline office functions. Known for strong organizational skills, effective communication, and team collaboration. Expertise includes managing schedules, coordinating meetings, and handling correspondence. Adaptable and reliable, with focus on achieving results in fast-paced environment.
Overview
8
8
years of professional experience
Work History
Front Desk Administrator
East Al Ear Nose & Throat
12.2023 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
- Improved office organization by implementing effective filing systems and document management practices.
- Provided administrative support to various departments, contributing to overall company efficiency.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Maintained filing system and organized customer documents for easy retrieval of information.
Medical Assistant/Receptionist
Auburn Dermatology Clinic
Auburn, AL
06.2021 - 12.2023
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Preschool Teacher
Miss Deanna’s
Auburn, AL
04.2017 - 05.2021
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
Education
Administrative Medical Assistance
Southern Union State Community College
Wadley, AL05.2021
Skills
- Word processing
- Problem-solving skills
- Customer service focus
- Cash handling
- Front desk operations
- HIPAA compliance
- Patient scheduling
- Vital signs monitoring
- EMR / EHR
- Clinical documentation
- Phlebotomy
- CPR
Timeline
Front Desk Administrator
East Al Ear Nose & Throat
12.2023 - Current
Medical Assistant/Receptionist
Auburn Dermatology Clinic
06.2021 - 12.2023
Preschool Teacher
Miss Deanna’s
04.2017 - 05.2021
Administrative Medical Assistance
Southern Union State Community College