Christy Limacher
Allstate Insurance
Walnut Creek,CA
1
Certification
38
years of professional experience
Highly organized and motivated individual with a proven record of success in Sales and Customer Service. Excellent communicator with strong interpersonal and problem-solving skills, contract negotiation and a dynamic Management style. Skilled in identifying customer needs, providing tailored solutions, and closing sales effectively while maintaining compliance with industry regulations. Possess solid work ethic, with focus on achieving results and minimizing errors. My professionalism and social skills have led me to success in many job endeavors and I look forward to finding success with the right Company.
Work History
INSURANCE AGENT
3 Months- Cultivated strong client relationships to enhance customer satisfaction and retention.
- Developed tailored insurance solutions based on comprehensive client assessments.
- Provided expert guidance on policy options, ensuring informed decision-making for clients.
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
INSURANCE AGENT
4 Months- Developed tailored insurance solutions to meet diverse client needs and objectives.
- Educated clients on policy features, benefits, and claims processes to enhance understanding.
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
INSURANCE REPRESENTATIVE
1 Year 4 Months- Experienced in both Commercial and Personal lines of Insurance including Fire, Life, Auto and Disability products.
- Reviewed Loss Runs reports and maintained a renewal log to retain current commercial accounts.
- Assisted the Broker in all customer service needs including preparation of Certificates of Insurance and endorsements.
- Built trust with clients by providing accurate information, timely follow-up and excellent customer service.
- Managed incoming inquiries from customers regarding products, services, pricing and availability. Strong multi-tasking skills to handle heavy incoming calls while maintaining a pleasant demeanor.
- Utilized underwriting guidelines to review and assess high-value risks and accurately price policies.
- Assisted customers in completing applications and other required paperwork for insurance policies.
- Demonstrated the ability to meet sales goals by utilizing effective selling techniques.. I consistently met or exceeded the auto goals and achieved success in Life pivots and cross selling of bank products.
ADMISSIONS REPRESENTATIVE
1 Year 5 Months- Interviewed potential students to use higher education to prepare for their professional career.
- Assisted them through the college application process including Financial Aid guidance and testing.
- This also included campus tours and helping to prepare them for externship upon program completion.
- Remaining the student's advocate throughout the program term was essential in aiding them with balancing school and life.
- Counseled them on attendance, mental health, transportation and housing.
- Very quota driven job.
- I was very successful at obtaining my enrollment goals set forth.
- Collaborated closely with faculty members to ensure compliance with university regulations related to admissions decisions.
SALES SUPPORT AND MARKETING COORDINATOR
2 Years 7 Months- Responsible for marketing of all listings- assisted over 90 Real Estate agents with graphic designs, open house preparations and Agent branding to boost sales and reputation.
- Provided support to agents through training sessions and post marketing activities to solidify the agent in desired neighborhoods.
- Training included Social Media presence and marketing reports to review the latest trends in Real Estate.
- Responsible for onboarding of new agents including all HR paperwork and cross trained in closings and commission payouts.
- Coordinated the design of promotional materials such as flyers, brochures, and signage.
- Assisted with the preparation of documents such as closing statements, purchase agreements, and escrow instructions.
- Successfully managed client inquiries and provided accurate answers to their questions regarding real estate transactions.
ACCOUNT MANAGER
4 Years 1 Month- Assisted loan officers in processing of all mortgage transactions.
- Responsible for onboarding new Loan officers completing all HR paperwork and compliance.
- Duties included income verification, credit worthiness, payoff demands, credit counseling and rate locks.
- Worked with Realtors to meet loan contingencies and worked closely with borrowers to match their needs with the best loan product.
- Reviewed appraisals for accuracy and completed the escrow process.
- Provided guidance to clients on mortgage options based on their individual needs and financial situation.
- Negotiated terms of mortgage loans with lenders while providing excellent customer service throughout the process.
- Established relationships with realtors, builders, developers and other referral sources for new business opportunities.
- Identified up-sell, cross-sell, and renewal opportunities to improve customer satisfaction and increase profits.
- Supervised a team of 5+ mortgage processors in daily operations.
COMMERCIAL INSURANCE SALES AND LOAN OFFICER
1 Year 9 Months- Performed all loan officer functions to determine credit worthiness and financial status.
- The office operated in both insurance and mortgage loans and I assisted with both.
- For Farmers Insurance I sold home, auto, life and commercial insurance.
- Responsible to cross sell mortgage products to our existing insurance clientele.
- Duties included cold calling to local businesses to solicit for commercial insurance.
- I was very successful in networking to obtain new business through Golf tournaments and City festivals earning me a Top Producer award for new client business.
- Built strong relationships with customers by providing exceptional service throughout the entire loan process.
DISTRICT MANAGER
25 Years 2 Months- Responsible for all branch operations including lending, collections, insurance and employee development.
- Daily duties included personal production as well as monitoring employee activities to ensure a branch profit.
- My lending approval authority was up to $250k to include auto, personal and mortgage loans.
- Collection duties included daily phone calls, civil suits, foreclosures and bankruptcies.
- Employee development included molding future branch managers through hands on training, recruiting, background checks and performance reviews.
- Responsible for all HR duties including payroll and compliance trainings.
- Managed a territory of 13 offices and over 50 employees.
- Identified and assessed strengths and opportunities and developed plans to maximize employee potential.
- Generated new sales, retained existing members, and grew book of business through multiple product offerings.
- Analyzed credit reports and other documents necessary for loan processing.
- Trained and coached new underwriters on underwriting guidelines and regulations.
Education
General Education
Skills
Efficiency
Sales skills
Problem-solving
Life & Health License
Work ethic
Drive to succeed
Prospecting clients
Property & Casualty License
Certification
- Life and Health Agent
- Previous NMLS licensed as a Loan Officer
- Property & Casualty Agent
Timeline
INSURANCE AGENT
Allstate Insurance
02.2026 - 05.2026Read More
INSURANCE AGENT
Farmers Insurance
07.2025 - 11.2025Read More
INSURANCE REPRESENTATIVE
Reliance Insurance Brokers
02.2024 - 06.2025Read More
ADMISSIONS REPRESENTATIVE
Carrington College
02.2022 - 07.2023Read More
SALES SUPPORT AND MARKETING COORDINATOR
Coldwell Banker Realty
04.2019 - 11.2021Read More
ACCOUNT MANAGER
Peoples Home Equity, New Penn Financial & Landhome Financial Svcs
03.2015 - 04.2019Read More
COMMERCIAL INSURANCE SALES AND LOAN OFFICER
Farmers Insurance and Northbay Home Loans
06.2013 - 03.2015Read More
DISTRICT MANAGER
American General Finance formerly AIG
03.1988 - 05.2013Read More
Santa Rosa Junior College
General Education
Read More