CHRISTY M SCHUMACHER
Strategic Operations Expert
El Cajon,CA
Summary
Accomplished and personable operations development leader offering 15+ years of extensive experience in healthcare, higher education, and consulting. Top-tier skills in business and operations management, including finance, HR, IS/IT, vendor relations, contracting, research, and product management. Analytical problem solver and critical thinker with remarkable decision-making and multi-tasking abilities.
Overview
5
5
years of post-secondary education
19
19
years of professional experience
Work History
Sr. Dir., Process Improvement and Portfolio Mgmt
National University Systems
San Diego, CA
05.2018 - Current
- Prioritized and allocated valuable resources to meet operational efficiency targets for Finance, Marketing, Academics, HR, IT/IS, and Legal Counsel.
- Directed ERP analysis across Finance, Human Capital Management, and Student Information Systems
- Senior strategic planning, process improvement, and change management advisor to Chancellor's Cabinet
- Cross-functional leader managing multiple C-Suite finance, HR, product management, business development, IT/IS, and Compliance projects
Adjunct Faculty Instructor
National University
San Diego, CA
09.2020 - Current
- Biomedical Statistics and Introduction to Health Sciences.
- Assisted and identified at-risk students to eliminate student barriers to learning.
Director, Academic Placements and Compliance
National University
San Diego, CA
10.2014 - 04.2018
- Created information systems and operational standards for Nursing, Public Health, and Healthcare Administration accreditation and state licensure board's requirements
- Developed and integrated multiple cloud resources for cross-functional team efficiency and compliance
- Successfully tripled program growth (from 4 to 12) with only 1 additional employee
- Oversaw 460% partnership growth in 3 years (from 130 to 600)
Chief Operating Officer
Community Health Collaborative (FKA AltHealNet)
San Diego, CA
12.2010 - 07.2014
- Reconfigured non-profit community service organization into revenue-generating storefront clinics, addressing a community need for affordable, quality, integrative health care services at any income level.
- Expanded clinical operations from 1 to 2 clinics and 2 to 26 employees in less than 4 years
- Developed membership and retail revenue streams, building KPI reporting structure for continuous analysis of clinical sustainability
Consultant and Subject Matter Expert
Marketplace Technologies, Inc.
St. Paul, MN
11.2011 - 01.2016
- Expert advisor for health and wellness business development, scaling operational models, and industry compliance and standards
- Led national academic PLOs (program learning outcomes), CLOs (course learning outcomes), course content, and instructor credentialing committee review
- Health and wellness SME, regularly consulting with investors on business development opportunities and risks
Board of Directors Member
National Certification Board For Therapeutic Massa
Oakbrook, IL
01.2009 - 12.2012
- Diversified and realigned suite of products to reflect national industry trends.
- Boosted cross-industry exposure among healthcare professional and lobbying associations.
Education
Master of Science - Data Analytics
National University
La Jolla, CA 08.2016 - 12.2018
Bachelor of Arts - Biomedical Ethics
University Of California - San Diego
La Jolla, CA 09.2004 - 06.2007
Skills
Data Analytics and Informatics
Community Service
Voices for Children, Court Appointed Special Advocate – 2019-present
Alternative Healing Network, Inc., Board Consultant – 2010-2016
San Diego Humane Society, Pet Foster Parent – 2013-2014
UCSD Center for Integrative Medicine, Committee Member, Community Development – 2011-2013
ShaktiRising, Clinical Care Team Member – 2005-2007
Center for Community Solutions, Clinical Care Team Member – 2003-2004
Timeline
Adjunct Faculty Instructor
National University
09.2020 - Current
Sr. Dir., Process Improvement and Portfolio Mgmt
National University Systems
05.2018 - Current
Master of Science - Data Analytics
National University
08.2016 - 12.2018
Director, Academic Placements and Compliance
National University
10.2014 - 04.2018
Consultant and Subject Matter Expert
Marketplace Technologies, Inc.
11.2011 - 01.2016
Chief Operating Officer
Community Health Collaborative (FKA AltHealNet)
12.2010 - 07.2014
Board of Directors Member
National Certification Board For Therapeutic Massa
01.2009 - 12.2012
Bachelor of Arts - Biomedical Ethics
University Of California - San Diego
09.2004 - 06.2007
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