Christy Macklin
Vonore,TN
Summary
Experienced administrative and customer service professional with 20+ years of experience in operations, property management, and retail support. Strong skills in data entry, communication, and managing customer needs in fast-paced environments. Seeking a remote customer service or data entry role.
Overview
23
23
years of professional experience
Work History
Case Packer
Wise Staffing (Reily Foods)
11.2025 - 01.2026
- Packed and processed products accurately
- Met production goals in fast-paced environment
- Maintained quality standards
Administrative Operations Manager
Alpha Concepts Home Improvement
Knoxville, TN
04.2012 - 11.2023
- Oversaw office operations and facilitated effective customer communication.
- Managed scheduling records and invoicing processes to ensure operational efficiency.
- Facilitated accurate data entry and billing support to enhance operational efficiency.
- Coordinated communication between departments, facilitating alignment on project objectives and timelines for seamless execution.
- Managed purchasing, sales, marketing and customer account operations efficiently
Property Manager
Eastowne Village Apartments
Knoxville, TN
01.2006 - 02.2012
- Facilitated effective tenant relations and leasing processes to support property management objectives.
- Executed processing of rent payments and maintenance requests to ensure timely service delivery.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Makeup Artist / Customer Service
Belk
Knoxville, TN
09.2002 - 01.2006
- Assisted customers with purchases and makeup consultations
- Processed transactions and returns
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
Education
Bachelor of Science - Human Services
Southern New Hampshire University
Manchester, NH04-2026
Skills
- Customer Service
- Data Entry
- Microsoft Office
- Recordkeeping strengths
- Call center operations
- Customer service
- Critical thinking
- Active listening
Timeline
Case Packer
Wise Staffing (Reily Foods)
11.2025 - 01.2026
Administrative Operations Manager
Alpha Concepts Home Improvement
04.2012 - 11.2023
Property Manager
Eastowne Village Apartments
01.2006 - 02.2012
Makeup Artist / Customer Service
Belk
09.2002 - 01.2006
Bachelor of Science - Human Services
Southern New Hampshire University