Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christy Mills

Summary

Dynamic Program Assistant with extensive experience at Metro, Portland Expo Center, excelling in administrative support and financial management. Proven ability to enhance team collaboration and streamline operations using PeopleSoft and MS Office. Recognized for effectively training staff and delivering exceptional customer service, ensuring a positive experience for all guests.

Overview

24
24
years of professional experience

Work History

Program Assistant

Metro, Portland Expo Center
03.2022 - 06.2025
  • Answer phone calls, correspond emails, sort letters and packages.
  • Manage account receivable and payable, processed and reconciled invoices (Peoplesoft). handle deposits for booked events, assist with client profiles and document.
  • Supported up 4 staff at a time, managed calendars, coordinates and arranges meetings, submitted and approved expenses, booked travel, crafted fun team retreat, and tracked goals.
  • Oversee office equipment, supplies, handle other duties as assigned.
  • Handle documents, managing databases, processing invoices, and ensuring efficient office procedures.
  • Assisting with processing invoices, expense report, and managing personnel records for the department.


Ticket Seller

City of Portland, Portland International Raceway
04.2017 - 05.2025
  • Seasonal position, ticket sales at PIR during summer events; Car Show cruise-in, Motocross, Nascar, Other special events.
  • Adapted quickly to changes in event schedules or ticket availability, ensuring that customers received accurate and up-to-date information at all times.
  • Handled cash transactions and operate iOS mobile device securely while maintaining an accurate record of all financial activities within the box office.
  • Worked collaboratively with coworkers during busy periods to provide seamless support across multiple areas of operation.


Ticket Services Event Supervisor

Metro, Expo Center + Oregon Convention Center
09.2001 - 10.2024
  • Supervised, assisted the work of the part-time ticketing staff; ticket sales, questions from guests, train staff on Paciolan / TicketWest software.
  • Reconciling sales, managing cash levels, credit cards and assisting with financial reporting.
  • Assisting with financial settlements. preparing daily box office reports and prepare bank deposits.
  • Troubleshoot ticketing system issues.
  • Scheduling, training, and supervising box office staff, and help assist admission staff and security.
  • Provide excellent service to guests, handling inquires and complaints, and ensuring a positive experience.
  • Follow the Local B-20 protocol.

Education

No Degree -

Portland Community College
Portland, OR
05-1984

Skills

  • Administrative Support
  • Data Entry
  • PeopleSoft Software
  • EBMS/Momentus Software
  • MS Office suite - Words, Excel and Outlook
  • Paciolan/Ticketwest/Ticketmaster Ticketing system
  • Questica Budget
  • CPR/ Safety Certification
  • Teamwork and collaboration
  • Multitasking and organization
  • Scheduling management

Timeline

Program Assistant

Metro, Portland Expo Center
03.2022 - 06.2025

Ticket Seller

City of Portland, Portland International Raceway
04.2017 - 05.2025

Ticket Services Event Supervisor

Metro, Expo Center + Oregon Convention Center
09.2001 - 10.2024

No Degree -

Portland Community College

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