Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
KEYONNA DINGLE

KEYONNA DINGLE

Summary

Personable Program Assistant committed to managing and tracking program components to meet set objectives. Extensive experience upholding quality standards to drive program growth. Recognized for wisdom and experience earned over a twenty-year career in program development and delivery.

Overview

12
12
years of professional experience

Work History

Program Assistant

NJ State Library
Trenton, NJ
06.2023 - Current

-Support the Library Construction Bond Act (LCBA) and other grant programs offered by the State Library.

-Create and maintain LCBA and other program files (paper and electronic).

-Create event registration pages for events/webinars using Zoom and EventBrite as needed.

-Arrange meetings, conferences, and other events hosted by the State Library.

-Update and edit State Library webpages using WordPress or related software tools.

-Gather and compile materials for publication and other requisite reports.

-Draft correspondence in connection with the State Library.

-Provide backup support to the State Librarian’s administrative assistant.

-Work on special projects as needed.

-May serve on standing or ad hoc committees.

-Attend and participate in meetings and events related to assigned responsibilities.

Senior Clerk

Thomas Edison State University
Trenton, NJ
03.2021 - 06.2023
  • Organizes assigned clerical work and develops effective
    work methods.
  • Instruct individuals in the work of a clerical unit.
  • Reviews, checks, and certifies reports, applications, and other
    documents for completeness and/or correctness may exercise
    independent judgment to correct and/or complete documents.
  • Composes answers to routine letters and prepares other
    letters by department routines and regulations.
  • Records varied types of data accurately.
  • Receives, reviews, and adjusts complaints.
  • Prepares requisitions, estimates, statistical information,
    receiving records, and inventories.
  • Considerable knowledge of personnel forms and associated procedures and the process and workflow of transactions.
  • May supervise the preparation of and personally prepare
    statistical and other reports.
  • Performs beginning-level professional, analytical personnel work in a specialty area
  • Maintains essential records and files.
  • Performs work involving technical support and analysis of transactions, and reporting.

Outpatient Medical Coder

St Francis Medical Center
Trenton, NJ
03.2015 - 12.2022
  • Executed interpretation of medical terminology to translate into coding software and obtain accurate reimbursement from insurance companies and healthcare programs.
  • Reviewed and analyzed medical records for correct coding of CPT, and ICD-10-CM.
  • Achieved production goals of 90 claims per day with + accuracy while ensuring code assignment; conducts audits and assessments of outpatient HIV, STD, Wound care, and patient charts; maintained 100% accuracy.
  • Safeguarded medical coding accuracies, review medical charts for assembly to identify report deficiencies, protect the security of medical records to comply with HIPPA regulations, and ensure continued patient confidentiality.
  • Maintained knowledge of current trends and practices in coding principles and government regulations, reads materials, attends educational meetings, and seminars, and participated as a member of the Ethics and Compliance Committee.
  • Reviewed clinical data from medical records to assign ICD, CPT, and HCPCS codes.
  • Completed accurate and efficient data entry and database updates to support coding operations.
  • Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
  • Maintain essential records and files for the Procedural Safeguard Office.

Patient Access Associate

Penn Medicine Princeton Health
Princeton, NJ
12.2011 - 03.2015
  • Interviewing incoming patients prior to admission to gather demographic, insurance and emergency information.
  • Used Passport data input interface to transcribe information from physical source documents into databases.
  • Ensuring completion of paperwork, sign-in and security procedures.
  • Explaining facility policies, preparing and distributing patient identification bands, and arranging for transportation to assigned rooms.
  • Collecting copayments, answering phones, assisting family members, and conducting research for prior medical records and account folders.
  • Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
  • Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Coordinated between patients and healthcare professionals to meet patient needs.
  • Identified corrected data entry errors to prevent duplication across systems.
  • Completed accurate efficient data entry database updates to support Patient Access operations.

Education

Bachelor of Arts - Liberal Arts And General Studies

Rutgers, The State University of New Jersey, New Brunswick, NJ
12.2022
  • [Fall, 2021-2022] - Dean's List
  • Bachelor of Arts Minor Gender Studies
  • 3.55 GPA Cum Laude

Associate of Liberal Arts - Liberal Arts And Sciences

Mercer County Community College, West Windsor, NJ
05.2020

Skills

  • Coding
  • Reporting
  • Data Entry
  • Purging Records
  • 40 WPM Typing Speed
  • Scanning
  • Analyst of Transactions
  • CPT/ICD-10/PCS
  • Updating/verifying data
  • Medical terminology
  • Excel
  • Administrative support
  • Saves Electronic and paper records
  • Decision-making
  • Microsoft Office/Outlook
  • Input information into a database and spreadsheet
  • Categorizes
  • Tracks and report progress
  • Work Principals
  • Mail sorting
  • Verbal and writing communication
  • File and data retrieval systems
  • Technical support
  • File management expertise
  • Administrative tasks

Affiliations

  • Member, Trenton High Alumni Association
  • Member of AAPC
  • Certified NJ Notary
  • Volunteer work Home Front
  • Member, Rutgers Alumni Association

Timeline

Program Assistant - NJ State Library
06.2023 - Current
Senior Clerk - Thomas Edison State University
03.2021 - 06.2023
Outpatient Medical Coder - St Francis Medical Center
03.2015 - 12.2022
Patient Access Associate - Penn Medicine Princeton Health
12.2011 - 03.2015
Rutgers, The State University of New Jersey - Bachelor of Arts, Liberal Arts And General Studies
Mercer County Community College - Associate of Liberal Arts, Liberal Arts And Sciences
KEYONNA DINGLE