Christy Mowery
Ennis
Summary
Dynamic and results-driven professional with extensive experience in restaurant management at The Emory Bar & Kitchen and front office coordination in healthcare settings. Proven expertise in electronic medical records and exceptional customer service skills, fostering positive relationships and enhancing operational efficiency. Adept at team collaboration and time management to achieve organizational goals. Resourceful Social Media Marketing Manager with high-level social media and marketing technology expertise. Directed social media marketing program and expanded audience across all targeted networks. Excellent conceptual skills and attention to detail with focus on generating brand recognition and loyalty.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Restaurant Manager
The Emory Bar & Kitchen
Waxahachie
11.2024 - Current
- Managed daily restaurant operations and ensured smooth service flow.
- Inspected dining and serving areas for cleanliness and proper setup.
- Coordinated with suppliers for timely delivery of food and supplies.
- Resolved customer complaints promptly to maintain a positive environment.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Managed and assessed content on Facebook, TikTok, and Instagram for Restaurant.
Front Office Coordinator/Receptionist
Texas Oncology
Waxahachie
08.2021 - 11.2024
- Managed front desk operations, enhancing workflow and customer service quality.
- Oversaw electronic medical records, ensuring accurate data entry for patient information.
- Processed incoming and outgoing correspondence, including mail sorting and email responses.
- Executed administrative tasks, including filing, data entry, and office supply management.
- Greeted visitors, addressed inquiries, and provided essential information to patients.
- Verified insurance details, collected copayments, and prepared patient charts with up-to-date records.
- Facilitated insurance claims processing and obtained prior authorizations for medical procedures.
Physician Office Representative
Baylor, Scott & White Family Medical
03.2018 - 08.2021
- Experienced in handling front desk operations, including answering phone calls, scheduling appointments, and welcoming patients.
- Proficient in managing electronic medical records (EMR) and ensuring accurate data entry for patient information and medical histories.
- Skilled in verifying insurance coverage, processing insurance claims, and obtaining prior authorizations for medical procedures.
- Excellent interpersonal skills, ability to communicate effectively with patients and healthcare professionals to provide exceptional customer service.
- Verified insurance information, collected copayments, and prepared patient charts, maintaining accurate and up-to-date records.
Education
Hight School Completion -
Waxahachie High School
Waxahachie05.1993
Skills
- Typing proficiency
- Electronic medical records systems
- Multi-line phone operation
- Medical terminology expertise
- Microsoft Office Suite
- Customer service excellence
- Time management skills
- Team collaboration
Certification
TABC Certification
Timeline
Restaurant Manager
The Emory Bar & Kitchen
11.2024 - Current
Front Office Coordinator/Receptionist
Texas Oncology
08.2021 - 11.2024
Physician Office Representative
Baylor, Scott & White Family Medical
03.2018 - 08.2021
Hight School Completion -
Waxahachie High School