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Hi, I’m
Christy Nihart
New Orleans,LA
Summary
Energetic Office Manager with expertise in enhancing workflows and supporting operational functions to achieve business goals. Leveraged advanced organizational and technical skills to assist office staff and customers while identifying areas for improvement. Dedicated Customer Service Specialist who prioritized tasks in fast-paced environments and collaborated effectively within teams to resolve escalated support issues.
Overview
3
years of post-secondary education
14
years of professional experience
Work History
Quarterview Restaurant Metairie, Louisiana
Server/Bartender
04.2023 - 03.2025
Job overview
- Prepared and served beverages, maintaining quality and presentation standards to elevate guest satisfaction.
- Provided excellent customer service to enhance guest dining experiences.
- Collaborated with kitchen staff to coordinate timely food service delivery, enhancing overall dining experience.
- Engaged customers in friendly conversations, fostering a welcoming atmosphere to enrich their bar experience.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Assisted in training new staff on menu items and service protocols.
- Engaged customers in friendly conversations, fostering a welcoming atmosphere to enrich their bar experience. to provide enjoyable bar experience.
Pontilly CoffeeNew Orleans, AL
Barista Manager
01.2021 - 04.2023
Job overview
- Managed daily operations and staff scheduling for busy coffee shop environment.
- Managed barista staff, ensuring proper training and scheduling.
- Trained new baristas on beverage preparation and customer service techniques.
- Oversaw inventory management, ensuring stock levels met customer demand.
- Collaborated with suppliers to source high-quality coffee beans and equipment.
- Maintained cleanliness and organization of work areas in compliance with health standards.
- Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
- Participated in community outreach initiatives such as hosting fundraisers at the store location or sponsoring local charities.
Bottomline Dozer & Excavation Services Covington, LA
Construction Office Manager
04.2015 - 01.2021
Job overview
- Oversaw project documentation and ensured compliance with industry standards.
- Managed daily office operations for construction projects and coordination efforts.
- Collaborated with contractors to schedule site visits and manage logistics.
- Facilitated communication between field teams and office staff regarding project status.
- Ensured that all paperwork was completed accurately before submitting it to relevant agencies.
- Assisted in preparing contracts for potential new construction projects.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Organized and maintained documents, files and records.
- Monitored office supplies to replenish needed inventory before depletion.
- Managed office inventory and placed new supply orders.
- Reviewed files and records to obtain information and respond to requests.
LCI Workers’ CompMandeville, Louisiana
Premium Auditor
05.2011 - 05.2015
Job overview
- Reviewed premium audit reports to identify errors and omissions.
- Analyzed premium calculations for accuracy and consistency across accounts.
- Conducted thorough audits of workers' compensation policies and procedures.
- Reviewed financial records to ensure compliance with regulatory standards.
- Collaborated with underwriters to assess risk factors in client operations.
- Calculated premiums based on factors such as type of business, location, size.
- Analyzed financial records, such as balance sheets and income statements.
- Evaluated financial operations and costs for business operations and provided strategic recommendations to leadership team.
- Communicated audit findings clearly to management and stakeholders.
Education
New Orleans Baptist Seminary New Orleans, LA
Associate Ministry from Ministry
08.2022 - 04.2024
Southeastern Louisiana UniversityHammond, LA
08.1996 - 05.1998
Belle ChasseBelle Chasse, LA
Work Preference
Job Search Status
Open to workWork Type
Part TimeFull TimeLocation Preference
On-SiteOpen to relocation: Yes
Skills
- Beverage crafting
- Customer service
- Cash handling
- Inventory management
- Multitasking and prioritization
- Organizational skills
- Communication skills
- Professionalism
Timeline
Server/Bartender
Quarterview Restaurant
04.2023 - 03.2025
New Orleans Baptist Seminary
Associate Ministry from Ministry
08.2022 - 04.2024
Barista Manager
Pontilly Coffee
01.2021 - 04.2023
Construction Office Manager
Bottomline Dozer & Excavation Services
04.2015 - 01.2021
Premium Auditor
LCI Workers’ Comp
05.2011 - 05.2015
Southeastern Louisiana University
08.1996 - 05.1998
Belle Chasse
05.1996