CHRISTY RENDON
San Antonio,TX
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships. Organized and dependable at managing multiple priorities with a positive attitude.
Overview
10
10
years of professional experience
Work History
Sr. Administration Assistant
HEB Grocery Store
10.2022 - Current
- Build and maintain excellent relationships through timely response to inquiries and going above and beyond to accommodate requests.
- Manage and track multiple department budgets and generate financial reports for management review. Prepare expense reports with 100% accuracy ensuring timely reimbursements.
- Manage complex calendars and coordinate meetings for multiple directors resulting in an increase of efficiency and an increase in quality of work.
- Consult with leadership to identify processes requiring improvement to support growth and success.
- Assist with special projects as needed of varying degrees of complexity. Always aspire to learn and grow with the company.
School of Retail Leadership
HEB Grocery Store
01.2022 - 09.2022
- Developed and implemented strategies to improve operational efficiency and reduce costs.
- Monitored and analyzed store performance metrics to identify areas of improvement.
- Monitored and evaluated employee performance and provided feedback and coaching.
- Led store teams in the execution of promotional activities and special events.
- Managed store budgets and cost effectiveness.
- Analyzed customer feedback and developed strategies to improve customer satisfaction.
- Monitored and analyzed competitor trends in the retail industry.
Administration Assistant I
HEB Grocery Store
01.2018 - 12.2021
- Increased office participation in special events by communicating and building relationship that led to an increase in sales and team building.
- Developed onboarding strategies for new hires to provide high level orientation and training.
- Worked closely with recruiting to hire employees at a fast rate that led to high retention.
- Managed payroll for a large capacity of employees.
- Maintained positive working relationship with fellow staff, management and leadership.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases.
Cashier/Bookkeeping
HEB Grocery Store
10.2013 - 01.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Corrected discrepancies in financial records for balanced books.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Education
Bachelor of Arts - Communications
The University of Texas at San Antonio
San Antonio, TX05.2018
Skills
- Emotional Intelligence & Decision Making
- Problem-solving & Resilience
- Strategic Planning & Prioritization
- Project Management & Adaptability
- Organized & Detail Oriented
- Financial Budgeting & Expense Tracking
HEB Women of Distinction Award - 2020
Voted leader within the community by fellow employees for driving impact and positive change.
Timeline
Sr. Administration Assistant
HEB Grocery Store
10.2022 - Current
School of Retail Leadership
HEB Grocery Store
01.2022 - 09.2022
Administration Assistant I
HEB Grocery Store
01.2018 - 12.2021
Cashier/Bookkeeping
HEB Grocery Store
10.2013 - 01.2018
Bachelor of Arts - Communications
The University of Texas at San Antonio