CHRISTINE ROMANO
673 Servia Dr,. Saint Johns,FL
Summary
Responsive team leader with strong management background combined with motivational and encouraging style. Talented trainer, problem-solver and planner able to take on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Marshalls
Jacksonville Beach, FL
10.2021 - Current
- Operations and merchandising of 14 Million volume off price retail store,
- Maintaining high customer service standards.
- Led teams in planning, implementation and execution of merchandising and operations best practices to reach productivity goals and presentation standards.
- Leveraged sales and departmental reports to determine key business drivers and areas of opportunity.
- Creatively merchandised sales floor to business needs, new receipts, and fluctuating inventory.
- Actively supported TJX Loyalty Customer credit card by training, coaching, and mentoring associates in effectively presenting the rewards benefits program to customers.
Assistant Store Manager
Bed Bath & Beyond
Jacksonville Beach, FL
12.2020 - 10.2021
- Merchandising and management of Bedding, Bath, Drapery, & Furniture/Lighting departments.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize sales and customer satisfaction.
- Achieved sales goals and business objectives by motivating staff and promoting Owned Brands.
- Addressed employee issues and conflicts to provide input, feedback and coaching.
- Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
- Performed Leader on Duty and key carrier functions.
Assistant Store Manager
Stein Mart
Jacksonville, FL
- Operations and merchandising management at various locations of 4 to 12 million dollar Stein Mart stores.
- Customer service focus to maximize sales and new credit card acquisitions.
- Supervised up to 70 associates.
- Recruited and hired individuals demonstrating passion, dedication and added value to team for three new Stein Mart Stores.
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
- Enhanced sales by implementing merchandising and promotional improvements.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Staged merchandise and stocked sales floor to stimulate impulse sales.
- Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
General Store Manager
Stein Mart
Jacksonville, FL
- Management of 4.5 million dollar retail store.
- Motivate store team to meet sales and credit goals.
- Provide high level of Customer Service.
- Communication with buyers to insure merchandise needs are met.
- Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
- Fostered healthy team environments to promote collaboration and boost productivity.
- Secured store perimeter and enforced safety procedures to minimize losses and protect assets.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Education
Bachelor of Science - Business Administration
University of Florida
Gainesville, FLSkills
- Highly motivated
- Problem solving strength
- Customer service focus
- Merchandising
- Recruiting and hiring
- Supervision and training
- Schedule management
- Employee development
- Planning and coordination
- MS Office
Timeline
Assistant Store Manager
Marshalls
10.2021 - Current
Assistant Store Manager
Bed Bath & Beyond
12.2020 - 10.2021
Assistant Store Manager
Stein Mart
General Store Manager
Stein Mart
Bachelor of Science - Business Administration
University of Florida
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