Christy Schutz

• Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data.
• Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
• Maintained accurate records of all accounts receivable transactions.
• Ensured compliance with internal controls and accounting standards in receivables management.
• Coordinated with the accounting department to post payments and adjustments accurately.
• Investigated and resolved customer inquiries regarding billing issues or discrepancies.
• Prepared detailed reports on accounts receivable status for senior management review.
• Processed journal entries accurately and efficiently utilizing ERP system tools.
• Posted journal entries to the general ledger.
• Prepared monthly balance sheet reconciliations and journal entries.
• Prepared journal entries to ensure accuracy of financial records.
• Prepared monthly journal entries and performed balance sheet reconciliations.
• Maintained customer records in accounting systems ensuring accuracy of information entered into system.
• Monitored customer account details for non-payments, delayed payments, and other irregularities.
• Developed improved standard operating procedures to increase billing accuracy and cash flow.
• Prepared monthly reports on accounts receivable status and aging analysis.

Supervise and manage both domestic and international accounts receivable for this migration software developer. Oversee a large American team of A/R and SonicWALL A/R advisors, as well as a team of 20 A/R Specialists and 18 Collectors in Panama, and an outsourced team in Romania. Address and resolve accounting disputes for major clients, including Ingram Micro, Hewlett Packard, Facebook, HSBC, Tieto Finland and Reddington. Used letters of credit and bank guarantees to manage international transactions
Review financials to determine appropriate credit limits for clients of all sizes. Selected to travel to Houston, Panama, India, Romania, and Slovakia to assist with team training on company policies, procedures, and systems.

*Note: Dell Software purchased Quest Software Sept 2012

• Translated risk and control processes into day-to-day responsibilities and delegated tasks to collections team
• Facilitated communication throughout revenue cycle between locations to achieve alignment of staff morale, local activities and other information beneficial to team
• Fulfilled client requests in accordance with established processes and procedures, providing necessary updates and resolution
• Identified high priority situations and took appropriate escalation actions to resolve issues
• Coordinated and managed day-to-day workflow of the collections team by weekly 1/1's and portfolio reviews
• Received and submitted payments and applied amounts to customer balances