Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Christy Taylor

Glasgow,KY

Summary

Accomplished Consultant and Project Manager that drives organizational improvements through leveraging expertise in research and system enhancement. Well-versed in collaborating with employees and leaders to resolve control and procedural problems negatively affecting business operations.


Overview

11
11
years of professional experience

Work History

Performance Consultant

U.S. Bank
Glasgow, KY
03.2021 - Current
  • Provided detailed feedback to teams after analyzing each employee's responsibilities.
  • Evaluated current processes to develop improvement plans.
  • Reviewed internal systems and organized training plans to address areas in need of improvement.
  • Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
  • Gathered, documented and modeled data to assess business trends.

Project Manager

U.S. Bank
Bowling Green, KY
04.2019 - 03.2021
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
  • Achieved project deadlines by coordinating with team
  • Modified and directed project plans to meet organizational needs.
  • Fostered relationships with stakeholders to promote positive working relationships.
  • Headed DEI Career Development project teams specializing in opportunities for Black and Hispanic employees

Senior Corporate Trainer

U.S. Bank
Bowling Green, KY
09.2016 - 04.2019
  • Trained and mentored new personnel hired to fulfill various Branch and Wealth Management roles
  • Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
  • Monitored day-to-day activities of employees, noting areas needing improvement and implementing plans for rectification.
  • Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.
  • Decreased training time by influencing effective new training programs.

Corporate Trainer

U.S. Bank
Bowling Green, KY
01.2008 - 08.2013
  • Conducted evaluations and observed employee performance to identify areas of needed improvement.
  • Monitored employee progress and gave feedback to management and additional training requirements.
  • Held demonstrations and one-on-one coaching sessions on use of corporate coaching standards.
  • Maintained records on attendance and participation.
  • Collaborated with management to identify company training needs and scheduling.

Education

MBA -

University of The Cumberlands
Williamsburg, KY
06.2023

Adult Learning Master's Certificate -

Western Kentucky University
Bowling Green, KY
12.2013

Bachelor of Science - General Studies

Western Kentucky University
Bowling Green, KY
12.2004

Skills

  • Critical Thinking
  • Written Communication
  • Teamwork and Collaboration
  • Analytical and Critical Thinking
  • Organization and Time Management
  • Training and Development
  • Project planning and development
  • Advanced problem solving
  • Project Management

Accomplishments

  • Achieved 74% increase in credit card production and 55% increase in lending production with introduction of lending program
  • Credit Card talent program has helped the market stay in the top for prescreen acceptance
  • Created enterprise framework for learning technologies
  • Collaborated with key stakeholders to create the McKinsey DEI Career opportunities that are continuing today

Timeline

Performance Consultant

U.S. Bank
03.2021 - Current

Project Manager

U.S. Bank
04.2019 - 03.2021

Senior Corporate Trainer

U.S. Bank
09.2016 - 04.2019

Corporate Trainer

U.S. Bank
01.2008 - 08.2013

MBA -

University of The Cumberlands

Adult Learning Master's Certificate -

Western Kentucky University

Bachelor of Science - General Studies

Western Kentucky University

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Christy Taylor