Summary
Overview
Work History
Education
Skills
References
Work Availability
Work Preference
Timeline
Receptionist
Christy Tennant

Christy Tennant

Summary

Immersed myself in learning all aspects of Real Estate. Successfully obtained Real Estate Agent license and honed skills as an organized and dedicated Real Estate Assistant, with experience in administrative and clerical support. Skills in Microsoft Office Suite, G-Suite and real estate software, a strong work ethic, attention to detail and excellent customer service skills. Prepared to make an immediate and impactful contribution to your organization.

Overview

29
29
years of professional experience

Work History

Real Estate Assistant

TopGuns Realty
06.2023 - 03.2024
  • Acquired Real Estate License August 2023
  • Provided Administrative Assistance to Broker/Owner of Topguns Realty
  • Prepared contracts, disclosures, and procuring signatures for listing agreements as requested
  • Created engaging, detailed descriptions of properties that focus on special features and benefits of the listing
  • Created brand identity for advertising and digital marketing purposes
  • Provided excellent customer service to clients and vendors
  • Created high-quality visuals for open houses, postcards, flyers to post on social media platforms
  • Managed social media platforms, including Facebook, Instagram, LinkedIn and YouTube
  • Facilitator of kvCore CRM platform, managed communication with leads through campaigns, emails, texts, search alerts, market reports, valuations and more
  • Communicated regularly with clients, sending them reminders, and giving them updates on the listing/marketing process
  • Collaborated with the team to ensure smooth transitions with transactions
  • Completed the listing package, which could include lockbox setup, photography, ShowingSmart setup, flyers/brochures, postcards, social media posts and more
  • Proficient in Zipforms, MLS listings, MS Office, G Suite
  • Maintained personal Excel databases to track listings, posts, referrals and closings
  • Scheduling appointments for listings, showings, and vendors.
  • Streamlined property listing process for increased efficiency, utilizing MLS systems and various real estate websites.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Sales Assistant / Host

Perry Homes
02.2022 - 06.2023
  • Greeted prospects at the door and provided information about the community, homes and builder
  • Gave tours of model homes and inventory homes, answering prospects questions about homes and the community
  • Presented floor plans, features of the community, HOA fees, tax rate and explained the builder benefits and warranty
  • Nurtured relationships with clients to support Sales Professional's relationships with clients
  • Excelled in customer service with professional communication with prospects and clients
  • Provided sales support and administrative assistance to Sales Professionals
  • Managed calendars and scheduled appointments
  • Organized promotional events to engage potential customers and generate new business opportunities.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Prepared PowerPoint presentations and Word documents for sales presentations.

Skincare Consultant

Rodan + Fields Premium Skincare
08.2016 - Current
  • Sales of products and education of products to new and recurring clients
  • Pursuing new client accounts and maintaining long term client relationships
  • Social media promotion of products, education and promotions
  • Individualized consultations with clients
  • Engagement with prospects and clients through professional communication
  • Scheduling client appointments to ensure ongoing customer satisfaction
  • Assisting clients in selecting the best products to suit their skin type, lifestyle, and budget.
  • Delivered exceptional customer service experiences, fostering long-term relationships with clientele.

Receptionist

Pure Lash Studio
11.2018 - 06.2019


  • Answered phones and provided details regarding organization and furnished callers with address, directions, and pertinent information
  • Maintained detailed and accurate records of visitor requests and of calls received
  • Assisted in resolving customer complaints and disputes and maintained customer satisfaction.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Increased customer retention rates through exceptional communication skills and problem-solving abilities.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.

Hair Colour, Hairstylist / Sole Proprietor

Concepts
07.1995 - 01.2017


  • Maintained detailed notes and services rendered into Salon and Spa Management POS database
  • Established and maintained business relationships with local suppliers to boost business
  • Developed print advertising and social media campaigns to deliver messages to target audience
  • Coordinated with web developers to create website and product pages
  • Scheduled and confirmed client appointments
  • Managed all aspects of business ownership and operational management, keeping business running smoothly and exceeded in customer satisfaction.
  • Increased client satisfaction by delivering high-quality products and services tailored to individual needs.
  • Developed strong professional relationships with clients, leading to repeat business and referrals.
  • Continuously updated knowledge on industry trends and best practices through attending conferences and workshops.
  • Provided exceptional customer service by promptly addressing concerns or issues raised by clients.

Education

Graduate -

Klein Oak High School
Spring, TX
1991

Skills

  • Digital Media Marketing
  • Lead Generation
  • Residential Real Estate
  • Real Estate Transactions
  • Scheduling and calendar management
  • Spreadsheet development
  • Property Listing Management
  • Document and File Management
  • Proficient in G Suite
  • Professionalism
  • Team player
  • Self-motivated
  • Ambitious
  • Organizational Skills
  • Strong work ethic
  • Time management
  • Ability to prioritize, meet deadlines
  • Detail Oriented
  • Professional communication skills, both written and verbal
  • Problem-solving skills
  • MS Office, Zipforms, kvCore, HARcom, Canva, CHATGPT and POS experience
  • Discretion and confidentiality
  • Ability to work independently and interact with a multitude of personalities
  • Ability to learn new programs and tasks
  • Ability to multitask
  • Solution driven
  • Product and Service Sales
  • Scheduling experience
  • Database and Client Management Systems
  • CRM Software

References

References available upon request

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

HybridOn-SiteRemote

Important To Me

Company CultureWork-life balancePaid sick leavePaid time offWork from home option

Timeline

Real Estate Assistant

TopGuns Realty
06.2023 - 03.2024

Sales Assistant / Host

Perry Homes
02.2022 - 06.2023

Receptionist

Pure Lash Studio
11.2018 - 06.2019

Skincare Consultant

Rodan + Fields Premium Skincare
08.2016 - Current

Hair Colour, Hairstylist / Sole Proprietor

Concepts
07.1995 - 01.2017

Graduate -

Klein Oak High School

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Christy Tennant