Christy Terrell
Wichita,KS
Summary
Skilled in emotional support and documentation, I enhanced client well-being and advocacy at EmberHope Youthville, establishing strong relationships and improving service delivery. My expertise in confidentiality and active listening led to significant progress in client goals, demonstrating my ability to collaborate effectively and maintain professional boundaries for optimal client support.
Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
2
2
years of professional experience
Work History
Permanency Support Worker
EmberHope Youthville
07.2024 - 09.2024
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Conducted regular assessments of client needs, adjusting support plans to better serve them.
- Assisted in creating safe and supportive environment for clients, fostering sense of security and belonging.
- Collaborated with family members of clients, enhancing support network and ensuring holistic approach to care.
Permanency Support Worker
St Francis Miinistries
10.2022 - 07.2024
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
- Conducted regular assessments of client needs, adjusting support plans to better serve them.
- Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
Education
High School Diploma -
Wichita South High School
Wichita, KS05.1995
Skills
- Emotional Support
- Confidentiality and Privacy
- Documentation abilities
- Professional boundaries
- Teamwork and Collaboration
- Excellent Communication
- Active Listening
- Client Advocacy
- Relationship Building
- Written Communication
- Attention to Detail
- Family reunification specialist
Timeline
Permanency Support Worker
EmberHope Youthville
07.2024 - 09.2024
Permanency Support Worker
St Francis Miinistries
10.2022 - 07.2024
High School Diploma -
Wichita South High School
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