CHRISTY VEASLEY
Teacher/Customer Support
Houston,TX
Summary
Enthusiastic, dedicated and a reliable job seeker that is eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of this profession and training to meet the needs of the job. Motivated to learn, grow and excel. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
Work History
Teacher
Houston ISD
Houston, TX
01.2013 - Current
- Planned and implemented integrated lessons to meet national standards.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Applied play-based strategies to provide diverse approaches to learning.
- Provided varied opportunities using multiple learning styles for children's active participation experimentation and problem-solving within structured setting.
- Teaching and providing structure with 18-23 students each year and provide clear communication with each parent from my classroom and all students in primary facility.
- Graded and evaluated student assignments, papers and course work.
- Attended and facilitated IEP meetings for students and families
Manager/Bartender
Outback Steakhouse
Houston, TX
03.2021 - Current
- Patient, caring, and highly effective worker. Fast learner with proper training. Open minded for all possibilities. Customer-savvy Bartender and Server accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
- Enthusiastic Management Professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitor accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
- Explained daily specials and beverage promotions to exceed daily sales goals by 20%.
- Welcoming and providing top notch customer support to over 100 guest per night.
- Delivered feedback to decision-makers regarding employee performance and training needs
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
Fitness Front desk Clerk
LA Fitness
Houston, United States
10.2018 - Current
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Handled over 50 calls per day to address balance inquiries, day passes, yearly memberships, and concerns.
- Demonstrated respect, friendliness and willingness to help wherever needed
Assistant Manager
Sears Holdings
Houston, United States
01.2011 - 04.2012
- Trained and mentored new employees to maximize team performance.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Tracked receipts, employee hours and inventory movements.
- Helped foster culture of customer centricity by aligning with product, marketing, operations, finance and executive teams to drive initiatives centered on customer success
- Managed over 20 employees on each shift.
Sales Associate-Department Supervisor
Babies R Us/ Toys R Us
Houston, TX
02.2008 - 09.2010
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Helped customers complete purchases, locate items and join reward programs.
- Used POS system to process sales, returns, online orders and gift card activations.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Managed over 100 customers per day.
- Focused on increasing revenue and developing blueprint floorplans to meet sales metrics.
Certified Nursing Assistant
Little Rock Healthcare and Rehab
Little Rock, AR
06.2004 - 07.2005
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Education
Bachelor of Arts - Interdisciplinary Studies
University of Houston Downtown
Houston, TX 08.2015 - 12.2017
Associate of Arts - Elementary Education
Houston Community College
Houston, TX 01.2012 - 05.2015
Some College (No Degree) - Early Childhood Education
Pulaski Technical College
North Little Rock, AR 01.2007 - 01.2007
Skills
Smartboard and other Technology Teaching Toolsundefined
Accomplishments
- Won “Teacher of the Year” award at Shearn Elementary in 2019.
- Won “Teacher of the Year ESL” award at Shearn Elementary in 2021.
Timeline
Manager/Bartender
Outback Steakhouse
03.2021 - Current
Fitness Front desk Clerk
LA Fitness
10.2018 - Current
Bachelor of Arts - Interdisciplinary Studies
University of Houston Downtown
08.2015 - 12.2017
Teacher
Houston ISD
01.2013 - Current
Associate of Arts - Elementary Education
Houston Community College
01.2012 - 05.2015
Assistant Manager
Sears Holdings
01.2011 - 04.2012
Sales Associate-Department Supervisor
Babies R Us/ Toys R Us
02.2008 - 09.2010
Some College (No Degree) - Early Childhood Education
Pulaski Technical College
01.2007 - 01.2007
Certified Nursing Assistant
Little Rock Healthcare and Rehab
06.2004 - 07.2005
References
Stacey Oonk; Houston TX; 972-352-1078
Elizabeth Pena; Houston TX 832-517-1431
Stephanie Quintanilla; Houston TX; 832-530-7122
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