Seasoned Restaurant Manager known for high productivity and efficient task completion. Possess specialized skills in staff training, inventory management, and customer service excellence. Excel at leadership, communication, and problem-solving to enhance team performance and ensure guest satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Firewatch Officer
Sherron Harris Nuclear Plant
Raleigh
12.2024 - 03.2025
Reported any violations of safety regulations or policies to appropriate supervisors immediately upon discovery.
Responded quickly and effectively to emergency situations, including fires, hazardous material spills, security breaches, medical emergencies.
Assisted with maintaining accurate inventories of firefighting supplies and equipment.
Supervised maintenance crews performing repairs on any damaged firefighting equipment.
Performed regular patrols on the site to check for potential hazards or suspicious activities.
Restaurant & Bar Manager
Cafe Sol
Houston
07.2023 - 12.2024
Conducted weekly inventory, placed orders for liquor and beer, and tracked stock levels to ensure adequate supply.
Managed cash register operations, including taking payments from customers, issuing change and providing receipts.
Collaborated closely with restaurant managers to coordinate events held in the bar area.
Developed marketing strategies designed to increase revenue from beverage sales.
Supervised staff in the preparation of drinks, ensuring accuracy in accordance with company standards.
Provided excellent customer service by anticipating guests' needs, responding promptly to requests, greeting each guest warmly upon arrival.
Monitored staff performance to ensure quality control was maintained at all times.
Restaurant Floor Manager
Katz Deli
Houston
03.2022 - 06.2023
Developed lasting relationships with customers through attentive service and engaging conversation, resulting in repeat business.
Fostered an environment that encourages teamwork among staff members.
Monitored cash handling procedures to ensure accuracy in all transactions.
Directed and coordinated the daily operations of the restaurant floor.
Managed inventory levels and placed orders for food, beverages, and supplies.
Performed administrative duties such as payroll processing or employee scheduling.
Checkout Team Member
Aldis associates
Saint Louis
07.2021 - 02.2022
Greeted customers and provided excellent customer service.
Identified opportunities for improvement in checkout operations through observation.
Assisted customers in locating items throughout the store.
Processed returns and exchanges according to store policy.
Organized merchandise on display racks and shelves according to assigned layout plans.
Followed proper cash handling procedures at all times including counting back change accurately.
Education
Some College (No Degree) - Business Administration And Management
Texas Southern University
Houston, TX
Skills
Inventory management
Marketing strategies
Safety compliance
Financial management
Employee training
Documentation and reporting
Outgoing and Friendly
Customer Service
Attention to Detail
Customer Complaint Resolution
Payment Processing
Food safety understanding
Point of Sale (POS) system operations
POS system expertise
Social Perceptiveness
Service prioritization
Safe Food Handling
Efficient service
Sales strategy
ID Verification
Certification
Food Handlers
TABC Certification
Manager Training Certifications
References
References available upon request.
Timeline
Firewatch Officer
Sherron Harris Nuclear Plant
12.2024 - 03.2025
Restaurant & Bar Manager
Cafe Sol
07.2023 - 12.2024
Restaurant Floor Manager
Katz Deli
03.2022 - 06.2023
Checkout Team Member
Aldis associates
07.2021 - 02.2022
Some College (No Degree) - Business Administration And Management