CHRYSTINA CRAFA
Thornton,CO
Summary
Motivated and dependable employee with over four years of experience in customer service, food service, and retail. Known for maintaining a positive attitude, working well under pressure, and providing excellent service in fast-paced environments. Seeking to continue developing skills in a team-oriented workplace.
Overview
6
6
years of professional experience
Work History
Retail Associate
Kohl's
01.2023 - Current
- Greet and assist customers with product recommendations and support.
- Operate POS system and handle returns, exchanges, and transactions accurately.
- Restock shelves, organize displays, and maintain store cleanliness.
- Collaborate with team members to meet daily sales goals and maintain store standards.
Retail Associate
Kohl's
01.2023 - Current
- Greet and assist customers with product recommendations and support.
- Operate POS system and handle returns, exchanges, and transactions accurately.
- Restock shelves, organize displays, and maintain store cleanliness.
- Collaborate with team members to meet daily sales goals and maintain store standards.
Shift Lead / Cook
Fat Shack
01.2022 - 01.2023
- Oversaw daily shift operations and ensured food quality and order accuracy.
- Managed cash handling, closing duties, and team coordination.
- Trained and supported new staff to promote teamwork and efficiency.
- Maintained a clean, organized kitchen and upheld health and safety standards.
Shift Lead / Cook
Fat Shack
01.2022 - 01.2023
- Oversaw daily shift operations and ensured food quality and order accuracy.
- Managed cash handling, closing duties, and team coordination.
- Trained and supported new staff to promote teamwork and efficiency.
- Maintained a clean, organized kitchen and upheld health and safety standards.
Crew Member
Wendy's
01.2020 - 01.2022
- Provided friendly, fast service and handled customer transactions.
- Prepared and assembled food orders with attention to detail and quality.
- Maintained cleanliness in dining and kitchen areas.
- Assisted in training new employees and fostering a positive work environment.
Crew Member
Wendy's
01.2020 - 01.2022
- Provided friendly, fast service and handled customer transactions.
- Prepared and assembled food orders with attention to detail and quality.
- Maintained cleanliness in dining and kitchen areas.
- Assisted in training new employees and fostering a positive work environment.
Education
High School Diploma - undefined
Thornton, CO01.2022
Skills
- Oversaw customer service operations to improve response times and service quality Developed training programs for staff to enhance customer interaction skills Implemented feedback mechanisms to drive continuous improvement in service delivery
- Led collaborative initiatives across departments to enhance project outcomes and team synergy Championed teamwork by facilitating regular meetings and encouraging input from all members Cultivated a culture of collaboration that drove project success and innovation
- Implemented effective time management strategies to streamline workflow and meet deadlines
- Maintained cash handling accuracy to support financial integrity and operational efficiency
- Utilized strong communication skills to enhance team dynamics and project outcomes
- Oversaw team performance to foster a culture of reliability and accountability Championed initiatives that enhanced work ethic across departments Cultivated an environment that prioritized dependability and productivity
- Applied analytical skills to identify and resolve complex issues, ensuring seamless workflow
Timeline
Retail Associate
Kohl's
01.2023 - Current
Retail Associate
Kohl's
01.2023 - Current
Shift Lead / Cook
Fat Shack
01.2022 - 01.2023
Shift Lead / Cook
Fat Shack
01.2022 - 01.2023
Crew Member
Wendy's
01.2020 - 01.2022
Crew Member
Wendy's
01.2020 - 01.2022